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Reference Guide for the Model RT210/RT211 ISDN Routers
Testing the Full Path from Your PC to a Remote Device
After verifying that the LAN path and the remote path are set up correctly, test the full path from
your PC to a remote device. From the Windows Run menu, type PING -n 10 followed by the IP
address of the remote device you are calling.
If the path is functioning correctly, the LED on the router blinks and a few timeouts followed by
replies are displayed on the screen. If the path is not functioning correctly, only timeouts are
displayed.
If the path is not functioning correctly, check the following:
Check to see that the IP address of the router is listed as a gateway in the TCP/IP
a.
setup on the PC.
Check to see that the network address of your PC (the portion of the IP address
b.
specified by the netmask) is different from the network address of the remote router.
Testing the Voice Port
To test the voice port, lift the telephone handset when there are no calls in progress. The router
LED should begin blinking and you should hear a dial tone.
If there is no dial tone, the line might be configured incorrectly. Check with your telephone
company that your line is configured for both data and voice.
5-8
Troubleshooting
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Troubleshooting
