Generating A Hardware Information Report - HP StoreVirtual 4000 User Manual

A description of the test
Pass / fail criteria
NOTE: Available diagnostic tests depend on the storage system.
For VSA, only the Disk Status Test is available.
Table 31 Example list of hardware diagnostic tests and pass/fail criteria
Diagnostic test
Fan Test
Power Test
Temperature Test
Cache Status
Cache BBU Status
Disk Status Test
Disk Temperature Test
Disk SMART Health Test
Generate SMART logs (for
analysis contact Customer
Support)
Generate DSET Report &
Perc Event Logs (for analysis
contact Customer Support)
Generate Platform or HP
Diagnostic Report (for
analysis contact Customer
Support)
Generate IBM Support logs
(for analysis contact IBM
Support)

Generating a hardware information report

Hardware information reports display statistics about the performance of the storage system, its
drives and configuration. Statistics in the hardware reports are point-in-time data, gathered by
clicking the Refresh button on the Hardware Information tab.
1. Select the Hardware Information tab.
2. On the Hardware table, select Click to Refresh to obtain the latest hardware statistics.
Description
Checks the status of all fans.
Checks the status of all
power supplies.
Checks the status of all
temperature sensors.
Checks the status of the disk
controller caches.
Checks the status of the
battery backed-up cache.
Checks for the presence of
all disk drives.
Checks the temperature of
all disk drives.
S.M.A.R.T. (Self-Monitoring,
Analysis, and Reporting
Technology) is implemented
in all modern disks.
Generates a drive health
report.
Generates a drive health
report.
Generates a drive health
report.
Generates IBM Support logs
when requested by Customer
Support.
Pass criteria
Fan is normal
Supply is normal
Temperature is within normal
operating range
Cache is normal
The BBU is normal and not
charging or testing
All disk drives are present
The temperature is within
normal operating range
All drives pass health test
The report was successfully
generated
The report was successfully
generated
The report was successfully
generated
The logs were successfully
generated
Generating a hardware information report
Fail criteria
Fan is faulty or missing
Supply is faulty or missing
Temperature is outside
normal operating range
Cache is corrupt
The BBU is charging, testing
or faulty
One or more drives are
missing
The temperature is outside
normal operating range
Warning or Failed if one or
more drives fails health test
The report was not
generated
The report was not
generated
The report was not
generated
The logs were not generated
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