Scanner Disabled; Short Paper; Standard Network Software Error - Lexmark Pro5500 Series User Manual

Troubleshooting

Scanner Disabled

Try one or more of the following:
•
Check the printer software settings or the Administration settings from the printer to enable the scanner.
•
Touch OK to clear the message.

Short Paper

Try one or more of the following:
•
Touch OK or press
•
Make sure the paper size is correctly set.
•
Load paper with the correct size in the tray or on the paper support.
•
Check the paper guides, and then make sure the paper is properly loaded in the tray or on the paper support.
•
Cancel the current print job.
Security Certificate Error
Try one or more of the following:
•
Touch Set Date to check the printer date, and then try to reconnect to the server.
•
Touch OK to clear the message.
SmartSolutions Update Failed
Try one or more of the following:
•
Make sure your printer and computer are each connected to the Internet through an Ethernet or wireless
connection.
•
Make sure your printer is securely connected to the host computer, print server, or other network access point.
•
Touch OK to clear the message.

Standard Network Software Error

Try one or more of the following:
•
Touch Continue to clear the message.
•
Turn the printer off and then back on to reset the printer.
Unable to Retrieve the Solution
Try one or more of the following:
•
Make sure your printer and computer are each connected to the Internet through an Ethernet or wireless
connection.
•
Make sure your printer is securely connected to the host computer, print server, or other network access point.
•
Touch OK to clear the message.
, depending on your printer model.
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