Troubleshooting
Paper Tray [x] Detected
Try one or more of the following:
•
Touch Yes to clear the message.
•
Touch Change Settings, and then select the paper size and paper type of the media loaded. Touch Accept for each
selection.
Paper Tray [x] Removed
Insert the specified paper tray into the printer, or touch OK.
Phone Connected to Incorrect Jack
Connect the telephone cord to the correct jack at the back of the printer, and then touch OK.
Phone Line Busy
If the printer is sharing the line with other devices, then make sure these devices are not in use.
Phone Line Error
The printer cannot detect a dial tone. Check for a dial tone on your telephone line.
Phone Line Not Connected
Make sure the printer is connected to a standard analog telephone line, and then touch OK.
Printer Memory Full
Try one or more of the following:
•
Depending on your printer model, touch OK or press
•
From the computer, adjust the printer settings to reduce the quality of the print job, and then try printing again.
Printhead Cannot Move
Try one or more of the following:
•
Touch OK.
•
Remove any obstructions to the printhead inside the printer.
•
Close the printer.
Printhead Error
There is a problem with the printhead. Contact technical support.
to clear the message, and then try printing again.
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