Lexmark Pro5500 Series User Manual page 136

Troubleshooting
2
Close the ink cartridge access door to clear the message.
Ink Cartridge End of Life
Try one or more of the following:
•
Replace the specified ink cartridge.
•
Make sure the ink cartridge installed is supported by the printer.
•
Touch Continue, and then press
Warning—Potential Damage: Continued use of the specified cartridge may damage the printhead.
•
Touch Cancel Printing to cancel the print job.
•
See the User's Guide or visit the Lexmark Support Web Site at http://support.lexmark.com for a list of supported
ink cartridges.
Ink Cartridge Error
The printer is unable to authenticate one or more of the installed ink cartridges. Try one or more of the following:
•
Press to cancel the current job.
•
Use only genuine Lexmark ink cartridges.
•
Install the specified ink cartridges properly.
•
Turn the printer off, then wait about 10 seconds, and then turn the printer back on.
Note: Make sure the printer is not in Sleep mode. Press and hold
•
See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for more information.
Ink Cartridge Missing
Try one or more of the following:
•
Install the specified missing ink cartridge or cartridges.
•
Reinsert the specified ink cartridge or cartridges.
•
If a Cartridge Finder widget has been downloaded to your printer, then touch Find Ink.
The Cartridge Finder solution available in the SmartSolutions menu appears.
•
Touch OK to clear the message.
•
See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of supported
ink cartridges.
Ink Cartridge Unsupported
Try one or more of the following:
•
Replace the unrecognized ink cartridge with one that is supported by your printer.
•
If a Cartridge Finder widget has been downloaded to your printer, then touch Find Ink.
The Cartridge Finder solution available in the SmartSolutions menu appears.
to continue printing.
for three seconds to turn off the printer.
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