Printer Is Printing Blank Pages; Printer Is Busy Or Does Not Respond - Lexmark Pro5500 Series User Manual

Troubleshooting
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a
defective port.
R
EMOVE AND REINSTALL THE PRINTER SOFTWARE

Printer is printing blank pages

Blank pages may be caused by improperly installed ink cartridges.
R
EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1
Reinstall the ink cartridges. For more information, see "Replacing ink cartridges" on page 14.
The cartridges should click firmly into their matching color slots.
2
Load plain, unmarked paper.
3
From the home screen, touch
4
Select an option, and then wait until the printer is ready.
5
From the home screen, touch
An alignment page prints.
Note: Do not remove the alignment page until printing is finished.

Printer is busy or does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE SURE THE PRINTER IS NOT IN
If the power light is blinking on and off slowly, then the printer is in Sleep mode. Press
If the printer will not come out of Sleep mode, then reset the power:
1
Unplug the power cord from the wall outlet, and then wait 10 seconds.
2
Insert the power cord into the wall outlet, and then turn on the printer.
If this problem persists, then check our Web site for updates for your printer software or firmware.
R
ECONNECT THE PRINTER POWER SUPPLY
1
Turn off the printer.
Note: Make sure the printer is not in Sleep mode. Press and hold
2
Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.
.
> More Options > Deep Clean Printhead.
> More Options > Align Printer.
S
LEEP MODE
to wake up the printer.
for three seconds to turn off the printer.
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