Lexmark Pro910 Quick Reference Manual
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Lexmark Pro910 Quick Reference Manual

Pro910 series
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Pro910 Series Quick Reference Guide
October 2012
www.lexmark.com

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Summary of Contents for Lexmark Pro910

  • Page 1 Pro910 Series Quick Reference Guide October 2012 www.lexmark.com...

  • Page 2: Important Safety Information

    For warranty returns, call 1-800-395-4039. This patented printer is licensed for, and designed to work with, only genuine Lexmark inkjet cartridges for the life of the patented printer. You agree to: (1) use only genuine Lexmark inkjet cartridges with this...

  • Page 3: Table Of Contents

    Contents Contents Copying..................26 Tips for copying........................26 Important safety information............2 Making copies........................26 About your printer................5 Making a two‑sided (duplex) copy automatically...............26 Canceling copy jobs......................26 Finding information about the printer.................5 Minimizing your printer's environmental impact..............5 Scanning..................27 Printer models........................5 Tips for scanning.........................27 Printer features........................6 Scanning to a local computer.....................27 Setting up the printer......................6 Scanning to a network computer..................27...
  • Page 4 Contents What is Wi‑Fi Protected Setup?..................44 Configuring Wi‑Fi Protected Setup manually..............44 Using SmartSolutions..............46 What are SmartSolutions?....................46 Troubleshooting................47 Notices..................57 Edition notice........................57 Index....................58...

  • Page 5: About Your Printer

    Available on the Software and Documentation CD. • Recycle the product packaging. Available on the Software and Documentation CD and on the Lexmark Support Web site at • Recycle your old printer instead of throwing it away. http://support.lexmark.com.

  • Page 6: Printer Features

    About your printer Printer features Setting up the printer Depending on the model, your printer comes with features that will help you manage and accomplish Unpack the printer. printing and imaging tasks: • Wireless or Ethernet networking—Print and scan from anywhere in your home or office over a secure wireless or Ethernet network, as well as share the printer among multiple computers.
  • Page 7 With a CD or DVD drive (Windows/Macintosh) Without a CD or DVD drive or for Linux Download the printer driver from www.lexmark.com. Move the paper guides to the sides. Note: If the installation screen does not appear after a minute, then see “Installation screen did not appear during installation”...
  • Page 8 About your printer For A4‑ and legal‑size paper, extend the paper tray. Adjust the paper guides. Insert the paper tray. Load paper. Connect the power cord only. Note: Do not attach the USB cable yet. Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams.
  • Page 9 About your printer Make sure the printer is on. Set the country or region, and then touch Accept. Country / Region Country / Region Accept Uruguay US Virgin Islands US Virgin Islands Venezuela Set the date, and then touch Accept. Set Date Set Date Accept...
  • Page 10 Get my printer ready to scan directly to my computer Configure Lexmark SmartSolutions and standalone email Get my printer ready to send and receive faxes What will I be missing if I don’t do this now?

  • Page 11: Understanding The Parts Of The Printer

    About your printer Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. Extend the paper exit tray and flip out the paper stop. From the printer control panel, touch Continue to print an alignment page. Notes: SD/ MS- Duo /MM...
  • Page 12 About your printer Use the Scanner unit • Access the ink cartridges and printhead. SD /M S- Du o/ M M C • Remove paper jams. Ink cartridge access area Install, replace, or remove ink cartridges. Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem.

  • Page 13: Using The Printer Control Panel

    About your printer Use the Printhead access area Install the printhead. Cancel Cancel the current job or task. Note: The carrier moves to the printhead access area when no printhead is installed in the printer. Jam clearance cover Remove jammed pages. Help View Help text messages.

  • Page 14: Navigating Menus Using The Touch Screen

    About your printer Navigating menus using the touch screen Access the fax menu and send faxes. Select Photos 1 - 6 of 10 Layout Change Print Settings Memory Device View, select, print, or attach photos and documents to e‑mail. Paper Size Letter Note: This icon appears only when you return to the home screen while a Paper Type...

  • Page 15: Using Memory Cards And Flash Drives

    About your printer Tips: Using a memory card or flash drive with the printer • Use your fingers to navigate the screen. The touch screen does not work if you use other tools or Insert a memory card into the card slot or a flash drive into the USB port devices to navigate.
  • Page 16 About your printer Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur. SD/ MS- Duo /MM C The Memory Device screen appears on the display.

  • Page 17: Ordering And Replacing Supplies

    High‑yield magenta color cartridge 150XL 150XLA Open the printer. Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. Lexmark Pro919 model Item...

  • Page 18: Maintaining Ink Cartridges

    Ordering and replacing supplies Press the release tab, and then remove the used ink cartridge or cartridges. Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place. Installing ink cartridges Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge. If your ink cartridge comes with a twist cap, then remove the cap.
  • Page 19 Ordering and replacing supplies Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improve the quality of your prints. Keep your printer plugged to a properly grounded, working electrical outlet to allow your device to perform automatic maintenance cycles.

  • Page 20: Using The Printer Software

    Solaris SPARC 10, 9, and 8 • Solaris SPARC x86 10 The printer driver for this operating system is available only at http://support.lexmark.com. Supported operating systems Note: Information on additional operating system versions that are compatible with the printer may be The printer software requires up to 500MB of free disk space.

  • Page 21: Using The Windows Printer Software

    Scan a document and produce text that you can edit with a Applications > select your printer folder word‑processing program. Double‑click the application that you want to use. Lexmark Wireless Setup Utility • Set up the wireless printer on a wireless network. (referred to as Wireless Setup •...
  • Page 22 Double‑click the Web link that you want to visit. Customer Support Contact customer support. Lexmark Software Updates Download and install the latest printer software. Lexmark Online Visit the Lexmark Web site. Order Supplies Online Order ink or supplies. Printer Registration Register your printer. Visit Lexmark SmartSolutions •...

  • Page 23: Printing

    Printing Navigate to: Printing Layout tab > Print on Both Sides (Duplex) area > Print on both sides • Click Long edge for print jobs with pages that are bound along the long edge of the page. • Click Short edge for print jobs with pages that are bound along the short edge of the page. Printing a document Click the Paper/Finishing tab, and then select a supported paper type.

  • Page 24: Printing Photos Using The Printer Control Panel

    LexPrint is a free application that lets you print easily from your iPad, iPhone, or iPod touch using any Lexmark printer connected to the same wireless network. It lets you print Web pages, photos from the Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or photo album, or photos you recently captured using the camera of your mobile device, depending on its storing.

  • Page 25: Supported Printers

    • For other Lexmark printers, your mobile device can send print jobs to your printer as long as the printer software and LexPrint Listener are installed on the computer where the printer is connected. Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by...

  • Page 26: Copying

    Copying Copying Note: From the home screen, you can press to print one copy of the original document using the default settings. From the home screen, navigate to: Copy > More Options > Number of Copies Scanner glass Enter the number of copies you want to print, and then touch Accept. Press , and then touch Color or Black/White to set a color or black-and-white copy.

  • Page 27: Scanning

    Scanning The USB‑connected computer is the default destination that will receive the scan. Scanning Note: Make sure the scan software is installed on the destination computer. Select the output file type you want to create and other scan options. If necessary, touch Accept each time you make a selection.

  • Page 28: Scanning Directly To E-Mail Using The Printer Software

    Scanning Note: For information on finding the list of devices, check the documentation that came with the Set the color, quality, original image size, and the other scan options. If necessary, touch Accept each application, or search for Scanning an image in the Search field of the Help menu. time you make a selection.

  • Page 29: Canceling Scan Jobs

    Scanning Save the document as a PDF. Canceling scan jobs Press on the printer control panel, or click Cancel on the computer screen.

  • Page 30: E-Mailing

    E-mailing To enter additional recipients, touch Add Recipient, and then enter the e‑mail address, name, or group E-mailing you want to add. Touch Accept every time you add a recipient. Note: You can send an e‑mail to up to 30 recipients. Sending e-mail Set the color, quality, original image size, and the other scan options.

  • Page 31: Setting Up The Printer To Fax

    Setting up the printer to fax Step 1: Connect the printer to the telephone line Setting up the printer to fax Check the scenarios below and follow the setup that is applicable to your telephone service. Note: The fax function is available only in select printer models. CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) Scenario 1: Standard telephone line cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting...
  • Page 32 Setting up the printer to fax Connected to different wall jacks Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack LINE LINE PHONE LINE PHONE LINE To connect: To connect: Connect the cable from the wall jack to the port of the printer.
  • Page 33 Setting up the printer to fax When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service telephone to receive the fax.
  • Page 34 Setting up the printer to fax To install a filter for the printer: Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP Connect the line port of the DSL filter to the wall jack.
  • Page 35 Setting up the printer to fax Scenario 4: Digital telephone service through a cable provider • If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line 1 or Phone Port , and then plug the printer and telephone into the splitter.
  • Page 36 Setting up the printer to fax Scenario 5: Country‑ or region‑specific setup Connecting the printer to a non‑RJ‑11 wall jack Different countries or regions have different types of telephone wall jacks. The standard wall jack adopted by most countries or regions is the Registered Jack-11 (RJ-11). You need to have an RJ‑11 plug, or a telephone cable that has an RJ‑11 connector, so you can connect a device to an RJ‑11 wall jack.
  • Page 37 Setting up the printer to fax Notes: France Netherlands Switzerland • Do not remove the wrap plug from the port of the printer. Finland Norway United Kingdom • The printer may not come with an RJ-11 adapter in your country or region. Warning—Potential Damage: If your country or region is on the list, then do not remove the wrap plug If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove from the...

  • Page 38: Step 2: Check The Dial Tone

    Setting up the printer to fax Connect the printer to any of the N ports. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines.

  • Page 39: Step 3: Set Your Fax Name And Fax Number

    Setting up the printer to fax If you hear a dial tone, then the telephone line and the wall jack are working. Step 5: Set the number of rings Make sure the printer is properly connected to the telephone line If you set Auto Answer to On in Step 4, then do the following.
  • Page 40 Setting up the printer to fax Using the fax software If you are connecting the printer to a computer, then you can also create a contact list using the fax software. For Windows users Open the Contacts tab of the Printer Setup Utility. In Windows 8 From the Search charm, type printer home, and then navigate to: Apps list >...

  • Page 41: Faxing

    Faxing Faxing Warning—Potential Damage: Do not touch the cables or the ports while sending a fax. Tips: Note: The fax function is available only in select printer models. • You can broadcast a fax to up to 30 recipients. • Touch More Options to set a color or black‑and‑white fax, adjust the quality of the fax, set the size of CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.

  • Page 42: Receiving Faxes

    Faxing Receiving faxes When the telephone rings and you hear fax tones when you pick up the handset, press on the printer or *9* on the telephone attached to the printer. Note: The default code for answering faxes manually is *9*, but for increased security, you can Tips for receiving faxes change it to a number that only you know.

  • Page 43: Wireless Networking

    • From our Web site: If your access point is using WEP security, then the WEP key should be: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system • Exactly 10 or 26 hexadecimal characters Double-click the software installer package.

  • Page 44: What Is Wi-Fi Protected Setup

    • Make sure that you are using the latest version of the Wireless Setup Assistant application. For more information, visit www.lexmark.com. Configuring Wi‑Fi Protected Setup manually Installing the Wireless Setup Assistant (Macintosh only) Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified.
  • Page 45 Wireless networking Follow the instructions on the printer display. (PIN) SE THE ERSONAL DENTIFICATION UMBER METHOD From the printer control panel, navigate to: > Network Setup > Wireless Networking > Wi‑Fi Protected Setup > PIN Method Follow the instructions on the printer display.

  • Page 46: Using Smartsolutions

    SmartSolutions are solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. You can create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. You can also view RSS feeds, calendars, and online photo albums from the printer control panel.

  • Page 47: Troubleshooting

    Note: D is the letter of your CD or DVD drive. If Troubleshooting does not solve your problem Click Install, and then follow the instructions on the computer screen. Visit our Web site at http://support.lexmark.com to find the following: For Macintosh users •...

  • Page 48: Software Did Not Install

    Troubleshooting Software did not install Close the printer. If you encountered problems while installing, or if your printer does not appear in the list in the printers ELECT YOUR PRINTER FROM THE RINT DIALOG BEFORE SENDING THE PRINT JOB folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software. Note: This solution applies to Macintosh users only.
  • Page 49 Troubleshooting Insert the power cord into the wall outlet, and then turn on the printer. EMOVE AND REINSTALL THE PRINTER SOFTWARE If this problem persists, then check our Web site for updates for your printer software or firmware. Printer is printing blank pages ECONNECT THE PRINTER POWER SUPPLY Blank pages may be caused by improperly installed ink cartridges.

  • Page 50: Fax Troubleshooting

    Troubleshooting In Windows 8 Connection checklist From the Search charm, type run, and then navigate to: • Make sure that the printer and other devices on the line (if applicable) are set up and configured correctly according to your setup scenario. Apps list >...
  • Page 51 Troubleshooting AKE SURE THAT ORWARDING IS DISABLED > Fax Setup > Dialing and Sending > Error Correction > On > Accept From the home screen, navigate to: NABLE AUTOMATIC FAX CONVERSION > Fax Setup > Ringing and Answering > Fax Forward > Off > Accept If the receiving fax machine does not support color fax, then this option automatically converts the outgoing color fax to black and white.

  • Page 52: Wireless Network Troubleshooting

    Troubleshooting Wireless network troubleshooting Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC If you are having trouble setting up your printer on a network, print a network setup page, and then see address of the printer.

  • Page 53: Cannot Print Over Wireless Network

    Troubleshooting If you are using one of these boxes and need more information, then see the documentation that came Cannot print over wireless network with your box, or contact your internet service provider (ISP). If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.
  • Page 54 Troubleshooting If you do not know the IP address of the access point, then do the following: In Mac OS X version 10.4 or earlier Open the command window. From the Finder, navigate to: Applications > Internet Connect > AirPort In Windows 8 From the Search charm, type Run, and then navigate to: The SSID of the network that the computer is connected to appears in the Network menu.
  • Page 55 Troubleshooting If you see this message, then wait a few seconds and then try to print again. The laptop and printer Turn on the device, and then check the IP addresses again. require a few seconds to power up again and reconnect to the wireless network. If the printer or the laptop still does not receive a valid IP address, then there is a problem with your If you see this message again after you have waited long enough for the printer and the laptop to wireless network.
  • Page 56 Troubleshooting In Windows 8 From the Search charm, type run, and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier Click , or click Start and then click Run. In the Start Search or Run dialog, type control printers. Press Enter, or click OK.

  • Page 57: Notices

    Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

  • Page 58: Index

    Index configuring Wi‑Fi Protected Setup Index PBC, Push Button Configuration method 44 fax header and footer icons PIN, Personal Identification Number method 44 setting 39 home screen 13 conserving energy, ink, and paper 5 fax setup printer control panel 13 contact list country‑...
  • Page 59 Index printer scanning scanning 27 features 6 creating a PDF from scan 28 sending faxes 41 navigating menus models 5 documents for e‑mailing 28 touch screen using touch screen 14 setting up 6 tips 27 navigating 14 network setup page printer control panel to a flash drive 27 Transmit Terminal Identification (TTI)
  • Page 60 Index Web site finding 5 Windows software Abbyy Sprint OCR 21 Phone Book 21 Printer Home 21 Printer Setup Utility 21 Printing Preferences 21 Product Update 21 Status Messenger 21 Status Monitor Center 21 Tools for Office 21 Wireless Setup Utility 21 wireless network information needed for setting up wireless printing 43...

This manual is also suitable for:

Pro912Pro915Pro919

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