Paper Jam In The Duplex Unit - Lexmark Pro5500 Series User Manual

Troubleshooting
2
Firmly grasp the paper, and then gently pull it out.
Note: Be careful not to tear the paper while removing it.
3
If necessary, close the printer to clear the message.

Paper jam in the duplex unit

Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
1
Pull up the duplex latch and remove the duplex unit.
2
Firmly grasp the paper, and then gently pull it out.
Note: Be careful not to tear the paper while removing it.
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