Error Codes - Tektronix Z740/DX - Phaser 740 Extended Color Laser Printer Instruction Manual

4
Troubleshooting

Error codes

94 Phaser 740 and 740L Laser Printers
If the printer's front panel displays a message Error XX, find the error code in this
table and follow the instructions for resolving the problem.
Error User Corrective Action
Remove and re-install black Toner Cartridge, then turn the printer
Error 01
off and on.
Replace black Toner Cartridge, then turn the printer off and on.
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.
Remove and re-install cyan Toner Cartridge, then turn the printer
Error 02
off and on.
Replace cyan Toner Cartridge, then turn the printer off and on.
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.
Remove and re-install magenta Toner Cartridge, then turn the
Error 03
printer off and on.
Replace magenta Toner Cartridge, then turn the printer off and on.
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.
Remove and re-install yellow Toner Cartridge, then turn the printer
Error 04
off and on.
Replace yellow Toner Cartridge, then turn the printer off and on.
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.
, ,
Turn the printer power off, then on.
Error 05, 10 11
, and
12 13
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.
Remove and re-install Imaging Unit (make sure that Imaging Unit
Error 20
is locked in place). Turn the printer off, then on.
Remove and re-install Main Charge Grid. Turn the printer off, then
on.
Remove and re-install Transfer Kit. Turn the printer off, then on.
Remove and re-install each of the Toner Cartridges. Turn the
printer off, then on.
Replace Main Charge Grid. Turn the printer off, then on.
Replace Imaging Unit (make sure that Imaging Unit is locked in
place). Turn the printer off, then on.
Replace Transfer Kit. Turn the printer off, then on.
Replace the Toner Cartridges. Turn the printer off, then on.
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.