Tektronix Z740/DX - Phaser 740 Extended Color Laser Printer Instruction Manual page 105

Troubleshooting guide
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Error
User Corrective Action
,
,
,
Remove and re-install Imaging Unit (make sure that Imaging Unit
Error 21
22
30
and
32
is locked in place). Turn the printer off, then on.
Replace Imaging Unit (make sure that Imaging Unit is locked in
place). Turn the printer off, then on.
If problem persists for Error 30, clean the sensor. See page 110.
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.
Check for jammed paper throughout the paper path (especially in
Error 33
paper feeder).
Remove and re-install paper feeder and Transfer Kit. Turn the
printer off, then on.
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.
,
,
,
Check for jammed paper in the Fuser. Re-install Fuser. Turn the
Error 40
41
42
and
43
printer off, then on.
Make sure that you have the correct Fuser for your local printer
power supply:
Replace Fuser. Turn the printer off, then on.
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.
,
Turn the printer off, then on.
Error 50
51
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.
Remove the media from the Multi-Purpose Tray. Turn the printer
Error 60
off, then on.
Reinstall the media. Make sure you do not overfill the tray.
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.
Remove and re-install each Toner Cartridge. Turn the printer off,
Error 61
then on.
Replace each Toner Cartridge. Turn the printer off, then on.
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.
Check for jammed paper throughout the paper path (especially in
Error 62
paper feeder and Fuser).
Remove and re-install Fuser. Turn the printer off, then on.
Slide out and re-insert paper feeder. Turn the printer off, then on.
Replace the Fuser. Turn the printer off, then on.
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.
Remove and re-install Imaging Unit. Turn the printer off, then on.
Error 63
Replace Imaging Unit. Turn the printer off, then on.
If problem persists, check www2.tek.com/merlin/tko and/or
contact Service.
110-Volt Fuser P/N 016-1660-00
220-Volt Fuser P/N 016-1661-00
Advanced Features and Troubleshooting Manual
4
Troubleshooting
95

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This manual is also suitable for:

Z740/n - phaser 740 color laser printerPhaser 740lPhaser 740Phaser 740Phaser 740l

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