Error Codes And Messages; Error Messages; Printer Fault Messages - Tektronix 1235N - Phaser Color Laser Printer Service Manual

Error Codes and
Messages

Error messages

The front panel displays error codes when it encounters certain system failures.
These error codes are discussed in the next topic. When an error code first occurs,
cycle power on the printer to see if the error re-occurs.

Printer fault messages

Code Front panel message
A6 Jam A6, Remove Output Open Cover A, See
Labels
1. Ensure the correct weight and type of paper is loaded in the feeder. Also
ensure the paper is loaded correctly in the feeder.
2. Clean the bypass feeder's pick roller.
3. Test the main feed motor as described in "Motor and clutch tests" on
page 69.
4. Replace the main feed motor.
5. Replace the engine controller board.
A7 Jam A7, Remove Output Open Cover A, See
Labels
1. Ensure the correct weight and type of paper is loaded in the currently used
tray. Also ensure the paper is loaded correctly in the tray.
2. Clean the duplex unit's rollers.
3. Test the duplex motor and clutch as described in "Motor and clutch tests"
on page 69.
4. Replace the duplex unit.
5. Replace the engine controller board.
A10 Jam A10, Remove Output Open Cover A, See
Labels
1. Ensure the correct weight and type of paper is loaded in the currently used
tray. Also ensure the paper is loaded correctly in the tray.
2. Clean the exit rollers.
3. Ensure the exit rolls rotate freely when the exit roller gear train is rotated.
4. At the rear of the printer, inspect the gate which directs the print to the
face-up output bin or the face-down output bin.
5. Test the fuser motor (which drives the exit gear train) using the test
described in "Motor and clutch tests" on page 69.
6. Replace the engine controller board.
Service message
A6-Bypass Feeder Jam
A7-Duplex Entry Jam
A10-Paper Output Jam
Service Guide
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