AT&T Call Management System Installation And Programming Manual page 93

Identifying Agents and Lines
6. When you have entered all the agents, press [F8] (Admin Menu) to
return to the Administration Menu.
Bon Voyage Travel
Last Name
Anders
Bakerson
Chanleys
Chapman
Claren
Clover
Easttree
Fielding
Fielding
Hall
Honelly
Kiley
Kloner
Mailer
F Remove
F Add
1 Agent 2 Agent
Figure 5-3. Completed Agent Directory Screen
NOTE:
You can also add agents from the Agent Split screen (see page 6-4). How-
ever, this screen accepts only 28 agents. We recommend that you set up the
initial agent directory with the Agent Directory screen.
AGENT DIRECTORY
First ID
Harry HARRY
Tom TOM
Diane DI
CHUCK
Charlie
CLIFF
Clifford
Ward WARD
Clint CLINT
SALLY
Sally
William BILL
BENNY
Benny
BJ
BillyJoe
Gene GENE
Maxwell MAX
SAM
Sam
F Change
3Agt Info
ADMIN CMS R3.0
Last Name First
Middon Beth
O'Rourke Walter
Pantilly Ernie
Patrick Bob
Peters Norman
Piers Benjamin
Price Sherman
Reynolds Nancy
Rice Diana
Rice Ronald
Turner Carla
Turtone Ike
Turtone Tina
Weiss
Debra
F Config
7 Splits
Creating an Agent Directory
7:54p 03/04
ID
BETH
WALT
ERNIE
BOB
NORM
BEN
SHERM
NANCY
DIANA
RON
CARLA
IKE
TINA
DEB
F10 - Help
F Admin
8 Menu
5-5