Preparing To Assign Lines To Voice Terminals; Assigning Lines To Buttons - AT&T MERLIN 3070 Administration Manual

Preparing to Assign Lines to Voice Terminals

If you want to have a standard square system and have eight or fewer lines, your
system has already been set up for you. The system automatically assigns the lines
plugged into control unit jacks A0 through 62 to the eight line buttons above the dial
pad on each voice terminal. If you have more than eight lines, however, you must
follow the procedure below to assign the rest of your lines to each voice terminal in
your system. The lines will be assigned to buttons in the order in which you touch
them.
If you are setting up a customized square system for the first time, you should begin
by removing all existing lines from each voice terminal in your system. If the primary
attendant needs to have access to all general-use lines, remove from the ad-
ministrator/attendant console only those lines that you are reserving for personal use.
Follow the procedure below to assign lines to buttons on the voice terminals in your
system. Remember that the lines will be assigned to buttons in the order in which
you touch them.
NOTE: Later on in the administration process, you maybe assigning voice terminals
to Call Distribution groups. These are groups of employees such as customer ser-
vice representatives or order-entry clerks who share responsibility for answering
telephone calls. If you assign these people's voice terminals to a Call Distribution
group, the system directs each incoming call to the group member whose turn it is
to take the next call. (For a detailed explanation of Group Call Distribution, see page
81.)
If you plan to associate outside lines with Call Distribution groups, keep these points
in mind as you assign lines to your voice terminals:
Any line that you plan to assign to a Call Distribution group must appear on a
button at every voice terminal in the group.
Generally speaking, outside lines assigned to Call Distribution groups should
not appear on voice terminals outside the group. You can assign the lines to
an attendant, however, if you want the attendant to answer calls when all the
voice terminals in a group are busy.

Assigning Lines to Buttons

To assign individual lines to buttons in a standard or customized square system, follow
the procedure below.
1. If you have not already done so, enter administration mode by following the
boxed instructions on page 28.
2. Touch A d m T e l .
The light next to the administration mode buttons stop flashing, and the
green light next to Adm Tel becomes steady.
3. Dial the intercom number (14, for example) or touch the Auto Intercom.
button for the voice terminal to which you want to assign lines.
If the voice terminal is idle, a steady green light comes on next to its Auto
Intercom button, and the system gives a 2-beep signal for you to begin.
If the terminal is being used, the green lights next to the Auto
Intercom button, and the Adm Tel flash rapidly. You must wait until the green
lights become steady or try again later. If you try to assign a line to a
busy voice terminal, you will hear a beep and will not be able to proceed.
4. Refer to the voice Terminal Configuration Form to see which lines to
assign to this voice terminal. (If you plan a standard square configuration,
you will be assigning all your lines to every voice terminal.)Steady
green lights come on next to any lines already assigned to the voice terminal.
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