AT&T MERLIN 3070 User Manual
With feature module 1
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Also See for MERLIN 3070:
- Administration manual (191 pages) ,
- Attendant's manual (64 pages) ,
- Source book (38 pages)
Related Manuals for AT&T MERLIN 3070
Summary of Contents for AT&T MERLIN 3070
- Page 1 AT&T MERLIN COMMUNICATIONS SYSTEM USER’S GUIDE: MODELS 1030 AND 3070 WITH FEATURE MODULE 1...
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Page 2: Table Of Contents
Table of Contents Page Page Do Not Disturb Available Features Auto Answer Key to Symbols Intercom Calls Outiside Calls Placing and Answering Calls Call Coverage Placing Calls Touch-Tone Enable Outside Calls Paging Intercom Calls Dial Code Features On-Hook Dialing Speed Dialing Line Request Call Pickup Loudspeaker Paging... -
Page 3: Available Features
Available Features Program buttons so that custom Get a free line without having to features, such as Do Not Disturb push a button or interrupt some- and Outside Auto Dial, are yours one else’s call. In addition, the with just one touch. (See p. 15.) lights next to line buttons make it easy to keep track of calls. -
Page 4: Key To Symbols
Key To Symbols The following symbols are used throughout the document to illustrate the steps for using your MERLIN™ communications system voice terminal. After you are familiar with the steps, the symbols should serve as a quick reminder. Conference Touch a fixed feature Hang up your Lift handset button (A dark shaded... -
Page 5: Placing And Answering Calls
Placing And Answering Calls PLACING CALLS Outside Calls Lift the handset and dial the number. The MERLIN system automatically selects a free line for you. You can select a different line by touching another line button. Intercom Calls You can call anyone connected to your MERLIN system by using the Intercom feature. -
Page 6: Line Request
Line Request If you want to use a line that is busy (green light next to the but- ton is on), you can have the MERLIN system signal you when the line is free. Without lifting the handset, touch the button of 555-1234 the busy line (red light comes on). -
Page 7: Answering Calls
ANSWERING CALLS Just lift the handset – the MERLIN system automatically con- nects you to the incoming call. Answer intercom calls in the same way. Distinctive Ringing Different ringing sounds indicate the type of call you are receiving. Ringing patterns: intercom: two short and one long ring (if you are called with Intercom-Voice, your... -
Page 8: Using Fixed Features
Using Fixed Features Your MERLIN system has two kinds of features – fixed and programmed. Fixed features are those that come with every voice terminal and can’t be changed. They include: Hold Speaker Transfer Message Conference Recall Drop HOLD Placing Calls on Hold When you want to put a call on hold, simply touch Hold. -
Page 9: Transfer
TRANSFER You can transfer an outside call to anyone in your MERLIN system. After answering a call, touch Transfer (puts call on hold), Transfer dial the person’s intercom number, and hang up. If the call is not answered, it will ring back on your phone. Answer the call by lif- ting the handset. -
Page 10: Conference
CONFERENCE Using the Conference feature, you can make a call that connects you with up to two outside lines and up to two intercom lines. With one person already on the line, touch Conference, touch a free line button, and dial another person’s number. To add MERLIN system users, follow the same steps, but instead of Conference 555-1234... -
Page 11: Drop
DROP To end one connection that’s part of a conference call, touch Drop Drop and then touch the line button of the call to be dropped. The Drop 555-1234 Stop feature is especially useful when you get a busy signal when try- ing to add connections to a conference call. -
Page 12: Using Custom Feature Buttons
Using Custom Feature Buttons The MERLIN system’s custom features are assigned to buttons through simple programming procedures (see “Assigning Custom Features to Buttons”, p. 16). Your voice terminal is delivered with some buttons pre-programmed, but you can change the features to suit your needs. -
Page 13: Intercom Auto Dial
INTERCOM AUTO DIAL The Intercom Auto Dial feature speeds your ability to contact some- one in your MERLIN system. Touch Intercom and then touch Receptionist Intercom the Intercom Auto Dial button associated with the person you want to contact. An Intercom Auto Dial button has other uses. If the green light next to the button is lit, you know the person is on the telephone;... -
Page 14: Privacy
PRIVACY The Privacy feature prevents anyone from joining your calls. Ac- tivate the feature by touching Privacy (green light comes on). A Privacy Privacy button is needed only if others share a particular line with you; if your lines are pooled, you will not need this feature. DO NOT DISTURB The Do Not Disturb feature keeps calls from ringing at your phone. -
Page 15: Call Coverage
CALL COVERAGE The Call Coverage feature lets you answer calls made to someone else. You and the person you cover for must decide whether calls ring immediately at your phone, ring at your phone if not answered after three rings, or do not ring at all at your phone. (If you pro- gram the button so that calls don’t ring at your phone, you must rely on seeing the green light flash next to the Cover button.) The Cover button is similar to a line button. -
Page 16: Dial Code Features
Dial Code Features You can use several MERLIN system features by dialing a code. This is especially important if you have a 5- or 10-button set and, thus, a limited number of programmable buttons. The following features can be used by either touching buttons or dialing codes: Feature Button Code... -
Page 17: Programming
Programming ASSIGNING CUSTOM FEATURES TO BUTTONS A number of custom features can be assigned to any spare but- tons on your voice terminal using the following simple program- ming procedure. Later, you can change a feature using the same procedure. Label the button(s) you want to program. -
Page 18: Feature Programming Chart
Feature Programming Chart Feature Name Notes Button Label Refer to Page Feature Programming Code Needed if you share a single line with Privacy Privacy others. Requires a button with a light. Requires a button with a light. Do Not Disturb Do Not Disturb Used with optional Hands-Free Unit. - Page 19 Feature Programming Chart (continued) Feature Programming Code Button Label Refer to Page Feature Name Notes Last Number Last Number Redial Saved Number Saved Number Redial Touch-Tone Enable Touch-Tone Enable 4 and intercom number Call Coverage Cover and name Requires a button with a light. Loudspeaker Paging Page-All All Zones...
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Page 20: Special Information For Programming Buttons
SPECIAL INFORMATION FOR PROGRAMMING BUTTONS Changing an Outside Auto Dial Number A shortcut for reprogramming the number stored for an Outside Auto Dial button is to slide the T/P switch to the P position and touch the Outside Auto Dial button whose number you want to change. -
Page 21: Ringing Options
RINGING OPTIONS Line Ringing You can determine whether an incoming call rings, rings delayed (after three rings), or does not ring at your phone. If most of your calls are answered by an attendant, you may want your lines pro- grammed not to ring. -
Page 22: Personalized Ringing
Personalized Ringing If your phone’s ringing is often confused with the ringing of other phones, you can choose another sound from eight different ring- ing options. To program personalized ringing, slide the T/P switch to the P posi- tion. You hear the ringing sound that your phone makes when Speaker someone calls. -
Page 23: Optional Equipment
Optional Equipment Several pieces of optional equipment are available with your MERLIN system. Choosing one or more can make your work easier and can increase your voice terminal’s capabilities. HANDS-FREE UNIT The Hands-Free Unit, a high quality speakerphone that attaches to your voice terminal, allows you to talk without using your handset. -
Page 24: Manual And Automatic Multipurpose Adapters
MANUAL AND AUTOMATIC MULTIPURPOSE ADAPTERS Two adapters are available that expand the capability of your MERLIN system voice terminal without requiring extra incoming phone lines. The Automatic Multipurpose Adapter enables you to use an answering machine or a modem, and the Manual Multipur- pose Adapter enables you to use data transmission equipment. -
Page 25: Index
Index Announced intercom call, 4 Message button, 2, 18 Dial codes Announced transfer call, 8 Modem adapters, 13, 17, 23 Call pickup, 15 Answering calls Monitor-On-Hold, 10 Intercom, 15 Intercom, 6, 13, 22 On-Hook Dialing, 4 Last Number Redial, 12, 15 Optional equipment Outside, 6, 13, 23 Loudspeaker Paging, 15... - Page 26 AT&T Information Systems MERLIN is a trademark of AT&T. © Copyright 1984 AT&T. Printed in U.S.A. 999-500-137 IS September 1984 Issue 1...