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Call Waiting Options
Call waiting options are available only if the Enable Busy Call Handling
check box has been selected, but this option is only available for personal
calls.
•
Single Call Waiting—sets up single call waiting. This feature gives an
alert tone (audio beep) to indicate that a call is waiting. This feature
must be enabled in order to conference incoming calls.
•
Multiple Call Waiting—enables a "personal queue" of multiple calls
waiting. You must also select the Place Caller In Queue option under
Busy Call Handling to enable this option. This allows the user to
transfer or park the current call before picking up the next call in
queue.
•
Live Call Handling—when enabled, allows a caller to hear a ringback
tone when the called party is in voice mail, paging, transfer, or
conference state.
Note:
The call will be shown as "ringing" in AltiConsole.
Message Notification
Message Notification lets you set up how you'd like to be alerted to new
messages when you're away from your desk. You can also set up Message
Notification through the AltiGen Voice Mail System.
Click the Message Notification tab in the Config window to establish how
and when you want to be notified about incoming voice messages.
AltiView Manual
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