Creating A Vm Group; Changing A Vm Group - Altigen AltiView Manual

For altiware open edition (oe) / altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a
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Creating a VM Group

1.
To create a VM group after opening the VM Group Edit window,
click the New button, which invokes the Create Group window.
2.
Use the scroll bar to select a desired Group ID.
3.
Enter the VM Group Name and any Comments. These are optional
but may help you identify the group.
4.
Select the member extensions by selecting the check box next to each
extension.
5.
When finished, click OK. Click the Clear button to deselect all
extensions or click Cancel to exit without saving your edits.

Changing a VM Group

To add or removing extensions, or change name or comments associated
with a group:
1.
Access the VM Group window.
2.
Click the Change button in the VM Group Edit window to open the
Change Group window, similar to the Create Group window above.
3.
Make any changes you need to make for the group name, comments,
or members. To add or remove a member, select or deselect the check
box next to the extension.
54 AltiView Manual

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Altiview 5.0a

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