Licensing; Installation And Setup; Pre-Installation Checklist; Installing Altiview On A Client System - Altigen AltiView Manual

For altiware open edition (oe) / altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a
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Licensing

AltiView requires an AltiView session license to be installed at the
AltiWare/ACM system. Concurrent login session is governed by the
AltiView session license.
You can verify the licenses when you run AltiAdmin/ACM Admin by
selecting About AltiWare.../About ACM Admin... on the Help menu,
then clicking the License Information button to view a window that
displays licenses and session information.
The IP Talk feature requires the purchase, registration and activation of the
IP-Talk License.

Installation and Setup

Pre-Installation Checklist

Before installing AltiView, please review the following checklist:
Make sure that AltiWare OE/ACC 5.0A or ACM 5.0A has been
installed on the system.
Make sure that TCP/IP is enabled on both machines.
Make sure the client is able to connect to the server on the network.
Local administrator rights are required to install AltiView.
Make sure License Key has been installed and activated.

Installing AltiView on a Client System

After completing the pre-installation checklist, proceed as follows on the
client machine:
1.
Exit any/all Windows applications.
2.
Insert the AltiWare OE/ACC 5.0A/ACM 5.0A CD into the CD ROM
drive.
3.
Run the Setup program under AltiView\ and follow the step-by-step
installation instructions as they appear on the screen.
AltiView Manual
3

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Altiview 5.0a

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