Altigen AltiView Manual page 38

For altiware open edition (oe) / altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a
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Bypassing required account codes— If your extension has been
configured to bypass account code validation, you can enter a different
account code in the box at the bottom of the popup window or enter # to
bypass the account code altogether.
Optional account codes
To associate a call in progress to an account code:
1.
Right-click the number in the Calls List.
Figure 19. Account Code from Right-click Drop-Down List
2.
Choose Account Code.
3.
In the Account Code popup window, select an account code from the
scrollbox.
Figure 20. Account Codes List window
30 AltiView Manual

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Altiview 5.0a

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