About The Calls List - Altigen AltiView Manual

For altiware open edition (oe) / altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a
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About the Calls List

Figure 6. Calls List
The calls list displays the call status for each call as described in "Call
States" on page 11. The list also displays the name of the caller if available
from extension information or from an external database, the number,
workgroup pilot extension number, DNIS digits if available, and call
length.
18 AltiView Manual

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Altiview 5.0a

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