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Uninstalling AltiView
1.
From the Windows Start menu, select Control Panel
Remove Programs to uninstall AltiView.
2.
Click OK when the dialog box asks if you want to uninstall the
program, and respond to any additional prompts.
Auto Upgrade
During startup, AltiView will detect if its version matches with the version
of the OE/ACC or ACM server to be connected. If an older version is
found, the client will be prompted for upgrade permission. If the user
decides to auto upgrade, the AltiView application is terminated and a
software upgrade session is started. Restart AltiView to run the newer
version.
Note: For remote AltiView users outside the firewall, TCP port 10050 is
required to be open to allow auto upgrade. Also, auto upgrade over
the Internet requires the sending of 15 MB files over the WAN,
which may take some time to perform the automatic update.
Downgrade Procedure
1.
Go to Control Panel>Add/Remove Programs and remove the
AltiView 5.0A program and ALL OTHER 5.0 client applications
(including AltiAgent, AltiSupervisor, AltiConsole and CDR Search
5.0A).
2.
Reboot your system.
3.
Go to "<local drive>:Program Files\AltiGen\Shared Files\" and
remove AlpInterface.dll.
Note: The AlpInterface might be located under
"\WinNT\System32\", "\Windows\System32\" or some other
location. Use the Search for Files and Folders feature to
locate and remove all AlpInterface.dll files from the system.
4.
Install the AltiView 5.0 software.
4 AltiView Manual
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