Altigen AltiView Manual page 25

For altiware open edition (oe) / altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a
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Note: When IP Talk is enabled, the headset volume control can be
invoked by AltiView using the Volume Control button.
Figure 4. Call Controls
Note: (Mute feature available only when IP Talk is enabled). When
mute is enabled, a mute symbol appears in the main window.
Note:
Mute Display
The Config button lets you customize your call handling and voice
message settings. See Chapter 4, Configuring Your Station Settings.
Figure 5. Config button
The EXPAND button provides a view into extension or workgroup
activity and provides access to past call logs.
AltiView Manual
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