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Key AltiServ Characteristics
E-911 Calling Support - allows an administrator to designate
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a number of trunks (Quantum Analog, Triton Analog, or PRI)
for dedicated E-911 use. CAMA trunks are supported by
Quantum analog and Triton analog trunks.
•
Email and Voice Mail Storage - can be placed on drives other than
the AltiServ server.
•
Enhanced Password Security - allows administrators to lock
extensions that have been "attacked" with false password attempts and
to set default system passwords for newly created or newly assigned
extensions (more secure than the default of an exact extension/
password match). Password requirements are also stricter.
Extension Calling Number Support - each extension can be
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configured with a calling number. When an outgoing call is
made by this extension through PRI or IP trunks, the calling
number will be displayed as the Caller ID to the receiving caller.
•
Extension Checker - a tool that checks the security status of every
extension in your AltiWare system.
Extension Password Protection for Application Logins - the
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system maintains a counter for each extension to track
AltiLink Plus login failures. When eight (8) successive failures
are reached, the system disables AltiLink Plus for 1 to 24 hours to
prevent password intrusion. Applies to login from AltiView,
AltiAgent, AltiSupervisor, AltiConsole, CDR Search, Advanced Call
Router and 3rd party applications base on AltiGen SDK.
•
Monitor List - lets you select the Physical or IP extensions you wish
to monitor. Monitoring is available within AltiView and
AltiSupervisor.
•
Out Call Routing Configuration - allows outgoing calls to be
directed to particular trunk routes, based on parameters assigned in
AltiAdmin.
•
RTM External Logger - RTM data is sent to the External Logger.
•
Split Area Code Support - allows you to identify area codes and
prefixes that are exceptions to the standards of how area codes and
long distance prefixes are normally used. For example, this
configuration allows the system to treat calls to certain areas as local
calls.
1-24 AltiWare OE System Installation & Administration Manual
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Table of Contents
Troubleshooting
