Cannot Log In - NETGEAR DGN2200v1 User Manual

N300 wireless adsl2+ modem router
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N300 Wireless ADSL2+ Modem Router DGN2200
Check that your PC has the IP address of your modem router listed as the default modem
router. If the IP configuration of your PC is assigned by DHCP, this information is not
visible in your PC's Network Control Panel. Verify that the IP address of the modem
router is listed as the default router.
Check that the network address of your PC (the portion of the IP address specified by the
netmask) is different from the network address of the remote device.
Check that your cable or DSL modem is connected and functioning.
If your ISP assigned a host name to your PC, enter that host name as the account name
in the Basic Settings screen.
Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many
broadband ISPs restrict access by allowing traffic only from the MAC address of your
modem, but some additionally restrict access to the MAC address of a single PC
connected to that modem. In this case, configure your modem router to clone or spoof the
MAC address from the authorized PC.

Cannot Log in

If you cannot log in to the modem router from a computer on your local network, check the
following:
The modem router is plugged in and it is on.
You are using the correct login information. The login name is admin, and the password is
password. Make sure that Caps Lock is off when you enter this information.
If you cannot connect wirelessly, try an Ethernet connection and view the modem router
wireless settings and set up your wireless computer with corresponding wireless settings.
If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the modem router. The LAN LED for the port you are using on
the modem router should light up to show your connection.
Your computer's IP address is on the same subnet as the modem router. If you are using
the recommended addressing scheme, your computer's address should be in the range
192.168.0.2 to 192.168.0.254.
If the computer IP address is 169.254.x.x, recent versions of Windows and Mac OS
generate and assign an IP address when the computer cannot reach a DHCP server. The
auto-generated addresses are in the range 169.254.x.x. If your IP address is in this
range, check the connection from the computer to the modem router and reboot your
computer.
If your modem router's IP address was changed and you do not know the current IP
address, clear the modem router's configuration to factory defaults as explained in
Factory Settings
Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh to be sure that the Java applet is loaded.
Try closing the browser and relaunching it.
on page 138. This sets the modem router's IP address to 192.168.0.1.
Chapter 9. Troubleshooting
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