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Guest Services
Guest Services
Introduction to Guest Services (NA INDeX 30)
Programming Manual
INDeX 9.1
INDeX Guest Services provide a range of functions for hotel and similar
applications. The services are achieved through the use of three user type:
Reception, Service and Guest.
– Reception : Usable with DT display terminals only.
– Reservation, check-in and check-out of rooms.
– Set guest check-in and check-out dates.
– Set guest name and language.
– View and change room cleaned status.
– Set guest wake-up alarms, do not disturb and other guest functions.
– Service : Usable with DT display terminals only.
– Displays the name and language of guest callers.
– Guest : Usable with analogue two-wire terminals only.
– Set wake-up calls.
– Set Do Not Disturb.
– Message indication (on terminals with suitable lamps).
– Entry of cleaner/supervisor room codes.
Details of how to invoke Reception and Guest Room functions are detailed in the
Guest Services User Guide.
Guest Services - Page 92
38DHB0002UKDJ – Issue 3 (12/00)
Page 92
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