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Page 40 - Setting Up Pilot Numbers
Setting Up Pilot Numbers
Page 40 - DDI & Pilot Numbers
38DHB0002UKDJ – Issue 3 (12/00)
If the DDI digits match a pilot number, the call follows the settings of the Call
Control Plan associated with the pilot number.
Pilot numbers are standard directory numbers taken from the available directory
number range.
Notes: 1. Network calls can also be directed to a pilot number and then follow the
pilot number's settings.
2. Trunks also be directed to a pilot number and then follow the pilot
number's settings, e.g. for non-DDI calls to have access to Call Limit
(see page 46).
The main Pilot number options are:
– Name :
A 16 character name to associate with the call. Note that this is overridden by
the DDI name if set (see page 37).
– Call control plan :
The settings for call dispositions, announcer plans, etc. to use.
– Call limit :
Sets the maximum number of calls that can be routed via the pilot number at
any time. Additional calls above the limit receive busy tone.
– Call limit mode :
Sets how the Call limit is used. When set to calls accepted the limit is based
on the number of calls waiting to be answered and calls already answered and
are still in progress. When set to calls waiting the limit is based on just the
number of calls waiting.
To create/edit a pilot number :
1. From the Administration menu, select Directory.
2. Select Pilot number and enter the directory number that matches the DDI
digits.
3. Select Name and enter a name of up to 16 characters.
4. Select Sort on last name and set how the name should be sorted within the
INDeX function.
5. Select X directory and set this to no if you want the pilot number name to
appear within the INDeX directory function.
6. Select Call control plan and enter the number of the plan that will control DDI
calls that match the Pilot Number.
7. Select Call limit and set the call limit (just press ↵ ↵ ↵ ↵ without a value to set no
limit).
8. Select Call limit mode and set this to calls accepted or calls waiting.
DDI & Pilot Numbers
Programming Manual
INDeX 9.1
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