Speed Dials; System Speed Dials - Avaya INDeX 9.1 Programming Manual

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Speed Dials

Speed Dials

System Speed Dials

Programming Manual
INDeX 9.1
The INDeX uses system speed dial for many purposes.
– Normal External Calls :
The main use for speed dials is the dialling of external numbers by users. The
INDeX applies ARS to speed dials. System speed dials numbers are
independent of any call barring settings that have been applied to individual
terminals. Similarly, speed dials prefixed with the PSTN Access Digit also
invoke forced PIN or forced account on appropriate terminals (see page 81).
– Incoming CLI matching :
The INDeX can match CLI digits received with incoming calls against stored
speed dial numbers. When a match occurs, the speed dial's Name appears in
place of the CLI digits on suitable display terminals (unless a trunk, group or
pilot number name is applied to the call).
– Account Numbers :
A speed dial can output an account code for recording on the SMDR log. Note
that these account numbers are not verified against the INDeX's table of
account codes.
– External Divert :
DT and TT terminal users can specify a system speed dial as their Divert All
number (refer to the appropriate user guide).
– Incoming Call Routing :
System speed dials can be used within trunk disposition to re-route incoming
calls. This allows the routing of incoming calls onto tie lines and network
routes.
Note:
Changes to System Speed Dials can be broadcast to all other INDeX
systems on an INDeX Net (see page 35).
Speed Dials - Page 90
38DHB0002UKDJ – Issue 3 (12/00)
Page 90

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