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DDI & Pilot Numbers
User DDI Settings
Programming Manual
INDeX 9.1
The INDeX provides redirection options for DDI calls that go directly to a user.
These options are used if the user is busy when a DDI call arrives.
These options do not apply to DDI calls following a pilot number or going to a group
of which the user is a member.
To redirect direct DDI calls from a busy user :
1. From the Administration menu, select User and enter the user's directory
number.
2. Select Extended functions.
3. Select DDI mode and set one of the following options:
– Wait on busy : Returns ringing to the DDI caller and activates any call
waiting indication on the user's terminal.
– Redirect on busy : Redirects the DDI call using the dispositions on the user
directory number's associated Call Control Plan (see page 42).
– Wait/redirect on busy : A combination of the two settings above. The DDI
Answer Timeout (see below) sets the wait before the call is redirected.
– Reject on busy : Returns busy tone to the DDI caller.
4. Select DDI answer timeout and set the waiting period in seconds for the DDI
mode set to wait on busy or wait/redirect on busy. Note that this also
determines how long a free terminal will ring before the user's associated Call
Control Plan is used to route the call.
User DDI Settings - Page 39
DDI & Pilot Numbers - Page 39
38DHB0002UKDJ – Issue 3 (12/00)
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