Tektronix Phaser 750 User Manual page 118

Troubleshooting Phaser 750 Printers
Consumables messages
Symptom Possible Causes
MPT: <media> The printer detects media in the
Multi-Purpose Tray and is
waiting for information on the
type of media.
<color>:low The indicated color Toner
Cartridge is almost empty.
Stopped: Indicated color Toner Cartridge
replace <color> is empty.
<color> missing A Toner Cartridge is missing.
Imaging unit:replace The Imaging Unit is wearing
out.
Imaging unit expired The Imaging Unit is worn out.
Fuser:replace The Fuser is wearing out.
Fuser expired The Fuser is worn out.
Fuser Roll:replace The Fuser Roll is worn out.
Transfer Kit:replace The Transfer Kit is worn out.
Main Charge Grid:
replace
Media Tray: empty
Tek Transparency:
<media type>
<--- ---> OK
Other messages
Symptom Possible Causes
Error ## An error occurred that may be
user-correctable.
Energy Star Mode The printer is in
Wake Up Menu energy/conservation mode.
118
Solution
Scroll through the selections to
I
choose the media type you have
loaded in the Multi-Purpose Tray.
Change the Toner Cartridge soon.
I
Replace the indicated color Toner
Cartridge now; the printer stops until
you replace the cartridge.
Install the indicated color Toner
Cartridge.
Replace the Imaging Unit soon.
Replace the Imaging Unit now.
Replace the Fuser soon.
Replace the Fuser now; although it
continues to function, the print quality
is affected.
Replace the Fuser Roll now.
Replace the Transfer Kit.
Replace the Main Charge Grid soon.
Refill the media tray. If your printer has
a Lower Tray Assembly, the choices
include Upper, Middle, or Lower.
Media has been loaded in the
Multi-Purpose Tray; select that media
type in the front panel. Press the arrows
to scroll to the appropriate media type;
press OK.
Solution
Press the front panel's Info button for
I
more information on the problem.
Press the button labeled More for
suggestions on correcting the
problem.
Use the information in Error codes
I
on page 148 to correct the problem. If
the error persists, use the TekSMART
knowledgebase at
www2.tek.com/TekSMART/
Press the Wake Up button on the front
panel or send a print job to bring the
printer to Ready.
Phaser 750 Color Printer
.