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4096
Hybrid
Key Telephone
System
I'EATUHE
DES-ON
Numbers
are dialed by use of the SPD button
and a two-diglt
code.
Th& feature
can addi-
tionally
he assigned
to any of the 22 buttons
in
the
flexible
button
field
on each keyset
for
one-button
activation.
300.111
6YsTEM
CXPACITY
A.
Up to 24x48
CoufI@rat.ion
Without
the Expansion
KSU, the 4096
system
will
support
a maximum
of 24
outside
CO circuits
and 48 stations
cfr-
cuits.
B.
Up to 40x96
Comtion
With the addition
of the Expansion
Cabi-
net the 4096 system can be expanded
to a
total of 40 CO lines and 96 stations.
Also
requires
additional
power suppiy
(PS).
300.112
SPSTEM HOLD
When
a lfne is placed
on System
Hold,
any
station
in the system with access to that line
can retrieve
the call.
300.113
SYSTEM SPEED DIAL
Up to 80 commonly
dialed
numbers
can be
programmed
into System Speed Dial for use by
stations
allowed
this feature.
These numbers
can be up to 24 digits including
pauses,
flash
commands,
pulse-to-tone
switchover,
and no-
display
characters.
The last 40 numbers
will
not be monitored
by toll restriction.
300.114
TOLL RE6TRICI'ION
(TAB=
DRZYEN)
The system provides
a flexible means of provid-
ing t0I.I restriction
to internal
stations
of the
In.$n.&
4096 key telephone
system.
Each sta-
tion is assigned
a Class of Service for day mode
operation
and one for night
mode
operation
these station
COs's work in conjunction
with
a CO line Class of servfce to allow for custom-
ized toll restrictton.
Two (2) Allow and Deny
tables
along with four (4) special tables afford
the system
administrator
to devise a variety of
.
complex
toll
restriction
or dialing
privilege
schemes.
300.115
TILWSFER
RECALL
Screened
and unscreened
transfers
will recall
the initiating
party
if unanswered
for a pro-
grammable
length
of time.
and then
if unan-
swered,
will recall the attendant.
300.116
UNIFORM
CALL DISTRIBUI'ION
WCD)
Eight Uniform
Call Distributton
(UCD) groups
can be programmed,
each containing
up to
eight 3-Digit
station
numbers.
Each group
is
assigned
a pilot number.
When
this number
is dialed. the first avallable
agent in that group
is rung. Calls are routed
to the station
that has
been on-hook
for the longest period
of time.
h
B.
C.
D.
E.
1.
Alternate
UCD Group Assigumeuta
An alternate
UCD
group
can be pro-
grammed
so that if stations
in one group
are busy,
the
alternate
group
wtll
be
checked for an available
station.
Overflow
Station
Assignments
An overflow
station
may be assigned
to
route
callers
in queue
to a designated
station
after a specified
time. The overflow
station
may not be one of the UCD group
stauons.
Incoming
CO Direct
Ringbg
CO Unes can be programmed
to ring di-
rectly into a UCD group.
When
all agents
are busy and RAN is enabled,
the system
will answer the caller and present
the 1st
RAN announcement
automatically.
Recorded
AMouucements
(R4Nj
Recorded
announcement
devices
can be
assigned
to provide
up to two different
messages.
if all stattons
ln a UCD group
are busy. The two messages
are avatlable
to all eight
(8) UCD groups
in tierent
configurations.
A RAN device can provide
an announcement
to one caller at a time.
Subsequent
callers
will be queued
onto
the message on a first-in
basis.
Numlxr
of CalIs in Queue
Display
There
are two methods
of viewing
UCD
Group call queue status.
In-service
UCD agents
and the assigned
overflow
station
will see the quantity
of
calls in queue
on the LCD of their station
for the UCD group
of which
they
are a
member.
If every member
of a UCD group
is busy
and calls are in queue,
the 'Xx
CALLS IN QUEUE'
display
will be seen at
all UCD members
of that group.
NOTE: Ifa UCD rnem&r
is taken out of the pup
(le. DND, Cd
Fbmxn-dUnauatlnb
le etc.) they
wiUnotreceiu2cdsinqueuetn$~n
2. Any station
not assigned
in a UCD group
can view the number
of calls in queue for
any given UCD Group.
To view the num-
ber of calls in queue the statfon
user dial's
the CalIs
In Queue
code (or presses
a
programmed
FLEX button
with this code)
then
enters
the UCD group
desired.
The
Issue 1, January
1992
300-2 1
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