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Chapter 19 Auto-Attendant
Each field is described in the following table.
Table 76 Auto-Attendant Menu Settings - Night Service
LABEL
Auto-Attendant
(Night Service)
[Auto-Attendant
Name]
Night Service
Audio File Upload
Browse
Upload
Audio File State
Playback
Dial Extension
Number
Forward to a
specific extension
directly
(Extension)
Options
Action
Description
Action
Extension
Add/Edit/Delete
Apply
Cancel
184
DESCRIPTION
This field identifies which auto-attendant settings you are configuring.
Choose Enable to specify that you want to have separate setting for this auto-
attendant during the Night Service hours. See
information on office hours.
Choose Disable to use one set of auto-attendant settings only (Office Hour
settings).
Enter the location of the file you want to upload, or click Browse... to find it.
Click this to find the file you want to upload.
Click this to upload an audio file for this menu of auto-attendant.
This field displays Uploaded if an audio file has been uploaded for this menu. If no
audio file has been uploaded for this menu, it displays No audio file!.
Click Playback to play the audio file uploaded for this menu. The file is played by
the default media player installed on your computer.
Specify whether a caller can dial an extension number directly from this menu.
If you want this auto-attendant to forward calls directly to a specific extension
without playing any audio file, then select this option and type the extension you
want to forward calls to.
This option can be used for a fax line or direct line to a specific extension.
Note: This field is only available for the initial auto-attendant menu.
This section displays the actions configured for this auto-attendant menu.
This field displays the digits a caller must dial to perform an action.
This field displays the description for this action.
This field displays the function of an action.
This field displays either the extension that this call is forwarded to or it displays
Next Menu, if the action for this auto-attendant option is to Forward to next
menu.
Click Next Menu to configure the settings for a sub menu.
Click:
•
Add to create a new option for this auto-attendant menu.
•
Edit to change the settings for an auto-attendant option.
•
Delete to remove this option from this Menu.
Click this to save your changes.
Click this to go back to the previous screen without applying any unsaved
changes.
Chapter 13 on page 123
for more
X6004 User's Guide
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