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Only the screen for the initial auto-attendant menu is shown. In the sub menu
screens, some of the fields are not available.
Figure 163 Auto-Attendant Menu Settings
Each field is described in the following table.
Table 74 Auto-Attendant Menu Settings
LABEL
Auto-Attendant
(Office Hour)
[Auto-Attendant
Name]
Audio File Upload
Browse
Upload
Audio File State
Playback
Dial Extension
Number
Forward to a
specific extension
directly
(Extension)
Options
Key
Description
Action
X6004 User's Guide
DESCRIPTION
This field identifies which auto-attendant settings you are configuring.
Enter the location of the file you want to upload, or click Browse... to find it.
Click this to find the file you want to upload.
Click this to upload an audio file for this menu of auto-attendant.
This field displays Uploaded if an audio file has been uploaded for this menu. If no
audio file has been uploaded for this menu, it displays No audio file!.
Click Playback to play the audio file uploaded for this menu. The file is played by
the default media player installed on your computer.
Specify whether a caller can dial an extension number directly from this menu.
If you want this auto-attendant to forward calls directly to a specific extension
without playing any audio file, then select this option and type the extension you
want to forward calls to.
This option can be used for a fax line or direct line to a specific extension.
Note: This field is only available for the initial auto-attendant menu.
This section displays the actions configured for this auto-attendant menu.
This field displays the digits a caller must dial to perform an action.
This field displays the description for this action.
This field displays the function of an action.
Chapter 19 Auto-Attendant
181
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