Personal Ivr Main Flow; Personal Ivr Pin Menu; Figure 232 Personal Ivr Flow; Figure 233 Ivr: Pin Menu - ZyXEL Communications IP PBX X6004 User Manual

Chapter 33 Interactive Voice Response (IVR) System

33.3 Personal IVR Main Flow

The following figure describes the main flow in the personal IVR system.

Figure 232 Personal IVR Flow

PIN Menu

33.4 Personal IVR PIN Menu

The following figure describes the PIN Menu. From IVR Main, press number 1 on your
phone keypad to enter the PIN Menu. This menu allows you to change the PIN used to
authenticate with your voicemail system, web phone and personal IVR.

Figure 233 IVR: PIN Menu

PIN Menu
276
IVR Feature Code + Extension
Failure
Authentication
Exit
1
Call Forward
1
9
Success
9
IVR Main
3
2
Voicemail
&
Blacklist
Modify PIN
Back
Enter Password
Exit
X6004 User's Guide