Konica Minolta bizhub C658 Service Manual page 1612

bizhub C658/C558/C458/C368/C308/C258
Error Catego Contents of error
code ry
R77 Recepti Fax soft error (image
on processing)
(Ph.C)
R78 Fax soft error (image
processing control)
R79 Recepti Fax soft error (job
on control)
9.30 R8#
Error Catego Contents of error
code ry
R80 CSRC Mismatched serial
number from the CSRC
host
R81 Received an writing
instruction from the
CSRC host during
machine running
R82 Received a FAX-CSRC
instruction when FAX-
CSRC is not allowed
R83 Command error from the
CSRC host
R84 NVRAM writing error
9.31 R9#
Error Catego Contents of error
code ry
R93 Recepti Mismatched password
on for confidential reception
box
R94 Mismatched relay box
password
Or, no relay destination
found
R96 No box specified by SUB
for confidential RX, relay
RX or PC-FAX RX
Or, the relay RX function
disabled
R97 Received an PC-FAX
RX indication, but the
password mismatched
R99 Others The machine has issued
a reception instruction
command before a
reception notification is
sent from the fax board
to the machine.
How to correct
1. Set the coding method to MH/MR/MMR.
2. It cannot be dissolved by settings, so acquire a log.
• Original (on fax machine if possible)
• Protocol trace list for errors
• Machine management list (CSV save), activity report
1. Set the coding method to MH/MR/MMR.
2. It cannot be dissolved by settings, so acquire a log.
• Original (on fax machine if possible)
• Protocol trace list for errors
• Machine management list (CSV save), activity report
It cannot be dissolved by settings, so acquire a log.
• Original (on fax machine if possible)
• Protocol trace list for errors
• Machine management list (CSV save), activity report
How to correct
Reset it from the initial transmission.
Acquire SysLogALL.
1. Make line 1 receive the fax.
2. Acquire SysLogALL.
Acquire SysLogALL.
Acquire SysLogALL.
How to correct
Inform the fax machine of the correct password, and ask it
to rend again.
1. Check the relay destinations (group) in the relay box,
and ask the fax machine to send again.
2. Inform the fax machine of the correct password, and ask
it to send again.
1. Check if the box for confidential RX, relay RX or PC-FAX
RX has been created.
2. Check if the relay function is disabled.
[Administrator] - [Fax Settings] - [Function Setting] -
[Function ON/OFF Setting] - [Relay RX]
3. Contact the fax machine, and ask it to send again with
the correct box number.
1. Check the communication password for PC-FAX RX
settings.
2. Inform the fax machine of the correct password, and ask
it to send again.
1. Set the Receive Signal Detection Mode to No. of Times. [Network] -> [Network Setting 1] ->
2. Distribute and reduce other options of the MFP.
K-284
K TROUBLESHOOTING > 9. FAX TROUBLE CODE
Installation position
(Service Mode -> [FAX] -> [Line #])
[Communication] -> [Others] ->
[Coding Ability]
-
[Communication] -> [Others] ->
[Coding Ability]
-
-
Installation position
(Service Mode -> [FAX] -> [Line #])
-
-
-
-
-
-
Installation position
(Service Mode -> [FAX] -> [Line #])
-
-
-
-
-
-
-
-
[Receive Signal Detection Mode]
-