Konica Minolta bizhub C658 Service Manual page 1513

bizhub C658/C558/C458/C368/C308/C258
(2) Procedure
1. Reinstall the authentication customize data.
2. Rewrite the firmware.
3. Replace MFPB. (bizhub C368/C308/C258
3.23.20 CC302 (bizhub C658/C558/C458/C368/C308/C258)
(1) Contents
Trouble type
Rank
Trouble detection condition The authentication customize data version is later than the firmware version of the machine.
Trouble isolation
Relevant electrical parts
(2) Procedure
1. Rewrite the main body firmware with the latest one and
2. Replace MFPB. (bizhub C368/C308/C258
3.23.21 CCC00 (bizhub C658/C558/C458/C368/C308/C258)
(1) Contents
Trouble type
Rank
Trouble detection condition At the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of
Trouble isolation
Relevant electrical parts
(2) Procedure
1. Replace eMMC. (bizhub C368/C308/C258
NOTE
▪ Contact Konica Minolta technical support if the eMMC board needs to be replaced.
3.24 CD###
3.24.1 CD002 (bizhub C368/C308/C258)
(1) Contents
Trouble type
Rank
Trouble detection condition The error in save of job data to the memory/ hard disk and its read error are detected.
Trouble isolation
Relevant electrical parts
(2) Procedure
1. Check the connector between hard disk (A)-MFPB CN20, CN26 for proper connection and correct as necessary.
2. Check the connector between hard disk (B)-MFPB CN7, CN27 for proper connection and correct as necessary.
3. Format the hard disk.
4. Replace the hard disk.
5. Replace MFPB.
3.24.2 CD002 (bizhub C658/C558/C458)
(1) Contents
Trouble type
Rank
Trouble detection condition The error in save of job data to the memory/ hard disk and its read error are detected.
Trouble isolation
Relevant electrical parts
(2) Procedure
1. Check the connector between hard disk(A)-MFPB CN8, CN10 for proper connection and correct as necessary.
2. Check the connector between hard disk(B)-MFPB CN7, CN11 for proper connection and correct as necessary.
3. Format the hard disk.
4. Replace the hard disk.
5. Replace MFPB.
/ bizhub C658/C558/C458)
CC302: Authentication customize data version mismatch error
B
-
MFP board (MFPB)
/ bizhub C658/C558/C458)
CCC00: Public user account track information error
B
the main power).
-
eMMC board (eMMC)
/ bizhub C658/C558/C458)
CD002: JOB RAM save error
C
-
• MFP board (MFPB)
• Hard disk (A) (HDD (A))
• Hard disk (B) (HDD (B): HD-524)
(HDD (A) / HDD (B))
CD002: JOB RAM save error
C
-
• MFP board (MFPB)
• Hard disk (A) (HDD (A))
• Hard disk (B) (HDD (B): HD-524)
(HDD (A) / HDD (B))
reinstall the authentication customize
K-185
K TROUBLESHOOTING > 3. TROUBLE CODE
data.