Konica Minolta bizhub C658 Service Manual page 1515

bizhub C658/C558/C458/C368/C308/C258
(2) Procedure
1. Check the hard disk specifications.
2. Replace the hard disk.
HDD (B) (bizhub C658/C558/C458))
3.24.7 CD012 (bizhub C658/C558/C458/C368/C308/C258)
(1) Contents
Trouble type
Rank
Trouble detection condition
Trouble isolation
Relevant electrical parts
(2) Procedure
1. Logically format the hard disk and then upgrade the firmware.
2. Replace the hard disk.
HDD (B) (bizhub C658/C558/C458))
3.24.8 CD013, CD014 (bizhub C658/C558/C458/C368/C308/C258)
(1) Contents
Trouble type
Rank
Trouble detection condition CD013: A R/W error occurs in the master drive during mirroring.
Trouble isolation
Relevant electrical parts
(2) Procedure
1. Turn OFF the main power switch, wait for 10 sec., then turn the switch ON.
2. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Status] and identify the specific hard disk that has developed the error.
If an error occurs, "Error" appears in the status column.
3. Replace the hard disk that has developed the error with a new one.
C458) / HDD (B) (bizhub C368/C308/C258)
4. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] ->
3.24.9 CD015 (bizhub C658/C558/C458/C368/C308/C258)
(1) Contents
Trouble type
Rank
Trouble detection condition A R/W error occurs in both drives during mirroring.
Trouble isolation
Relevant electrical parts
(2) Procedure
1. Turn OFF the main power switch, wait for 10 sec., then turn the switch ON.
2. Replace both hard disk (A) and hard disk (B) with new ones.
HDD (B) (bizhub C368/C308/C258)
3. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] and perform physical format.
4. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] and perform logical format.
5. If HDD Data Backup has previously been performed, select [Service Mode] -> [Enhanced Security] -> [HDD Data Backup] -> [Restore]
and perform the function.
6. If HDD Data Backup has not been performed previously, install voice data, etc.
3.24.10 CD016 (bizhub C658/C558/C458/C368/C308/C258)
(1) Contents
Trouble type
Rank
Trouble detection condition A R/W error occurs in the master drive during HDD Mirroring Rebuild.
Trouble isolation
Relevant electrical parts
(HDD (A) (bizhub C368/C308/C258)
CD012: Mount error due to hard disk being unformatted
C
• The hard disk is not logically formatted after the whole data in the hard disk has been deleted by
overwriting.
• The hard disk that has replaced an old one is not logically formatted.
-
• Hard disk (A) (HDD (A))
• Hard disk (B) (HDD (B): HD-524)
(HDD (A) (bizhub C368/C308/C258)
CD013: HDD mirroring error master
CD014: HDD mirroring error slave
A
CD014: A R/W error occurs in the slave drive during mirroring.
-
• Hard disk (A) (HDD (A))
• Hard disk (B) (HDD (B): HD-524)
/ HDD (B) (bizhub
CD015: HDD mirroring error master slave
A
-
• Hard disk (A) (HDD (A))
• Hard disk (B) (HDD (B): HD-524)
/ HDD (B) (bizhub
CD016: HDD mirroring error master (rebuild)
A
-
• Hard disk (A) (HDD (A))
/ HDD (A) (bizhub C658/C558/C458)
/ HDD (A) (bizhub C658/C558/C458)
(HDD (A) (bizhub C368/C308/C258)
C658/C558/C458))
[HDD Mirroring
(HDD (A) (bizhub C368/C308/C258)
C658/C558/C458))
K-187
K TROUBLESHOOTING > 3. TROUBLE CODE
/ HDD (B) (bizhub C368/C308/C258)
/ HDD (B) (bizhub C368/C308/C258)
/ HDD (A) (bizhub C658/C558/
Rebuild] and perform the function.
/ HDD (A) (bizhub C658/C558/C458)
/
/
/