Konica Minolta bizhub C658 Service Manual page 1520

bizhub C658/C558/C458/C368/C308/C258
3.24.27 CD272 (bizhub C658/C558/C458)
(1) Contents
Trouble type
Rank
Trouble detection condition While the i-Option is activated, the hard disk is not installed.
Trouble isolation
Relevant electrical parts
(2) Procedure
1. Access [Service Mode] -> [System 2] -> [HDD] and check to see if "Installed" is selected.
2. Replace the hard disk (A).
3. Replace MFPB.
3.24.28 CD2D1
(1) Contents
Trouble type
Rank
Trouble detection condition At start up of the MFP, the reception condition of VLAN setting activation is not satisfied.
Trouble isolation
Relevant electrical parts
(2) Procedure
1. Check if all VLAN setting reception conditions are satisfied.
• A 4GB memory has been installed.
• An HDD has been installed.
• If the IC card reader is connected, the LDD of AU-201S has been installed.
• The software SW12 (bit1) has been set to "PKI unsupported" (0x00). (PKI mode setting unavailable)
• Service Mode -> [Billing Setting] -> [Management Function Choice] is set to "Not installed".
• Utility -> [Administrator Settings] -> [Network Settings] -> [TCP/IP Settings] is set to "ON".
• Utility -> [Administrator Settings] -> [Network Settings] -> [Network I/F Configuration] is set to "Wireless Only".
3.24.29 CD3## (bizhub C658/C558/C458/C368/C308/C258)
(1) Contents
Trouble type
Rank
Trouble detection condition CD3##: Abnormality is detected by the abnormal check of each nonvolatile data.
Trouble isolation
(2) Action
1. Touch [Recover Data] displayed at the lower right portion on the trouble screen.
2. A screen confirming whether to recover data appears.
3. Select [Yes].
4. The screen will be shifted to the data restoration screen to perform data restoration.
NOTE
▪ When the restoration is performed in a short time, data restoration screen may not be displayed.
5. Check the message which indicates that the data restoration was successfully conducted. Turn OFF the main power switch and turn it
ON again more than 10 seconds after.
NOTE
▪ In case it failed to restore data, return to the trouble code screen.
NOTE
▪ Nonvolatile data backup will be automatically performed every hour. Backup can also be performed manually with the following
setting. [Service Mode] -> [Enhanced Security] ->
CD272: i-Option activated and HDD not installed
C
-
• MFP board (MFPB)
• Hard disk (A) (HDD (A))
CD2D1: VLAN setting configuration error
B
-
• Hard disk (A) (HDD (A))
• eMMC board (eMMCB)
CD3##: Nonvolatile data error
C
-
[Memory Data Backup]
K-192
K TROUBLESHOOTING > 3. TROUBLE CODE