Konica Minolta bizhub C658 Service Manual page 1608

bizhub C658/C558/C458/C368/C308/C258
Error Catego Contents of error
code ry
R11 Unable to receive the
post message (PPS-
EOP/MPS/NULL)
Example: The remote
station is disconnected
due to exceeded number
of times for
retransmission
(Also occurs after
returning the MCF/PPR)
R12 NonEC State that unable to
M receive image data
recepti continued for more than
on 13 seconds
(Ph.C) Example: The fax
machine is
disconnected, or the line
of the fax machine or the
remote station is
disconnected.
R18 Recepti Unable to receive fax
on due to insufficient space
in the box
9.24 R2#
Error Catego Contents of error
code ry
R20 Recepti The telephone number
on of the remote station has
(Ph.A) been registered as a
reception rejection
address.
* Fax destination: Japan
only
R21 Recepti Mismatched password in
on the closed network RX
(Ph.B) setting
Closed
R22 Unable to receive
networ
password in the closed
k RX
network RX setting
R24 Recepti Timeout of RR/RNR
on sequence (120 seconds)
(Ph.D) Example: The image
data conversion or
saving does not finish.
R25 RR/RNR sequence
stopped halfway
Example: The machine
is disconnected first.
How to correct
1. Check if the job is canceled or a communication error
occurred on the remote station.
2. Extend the allowable number of times of the post
message reception timeout.
3. Possibility of line defect
1. Enable communication with ECM ON.
If ECM has been already set to ON on your machine,
request the sending end to do it.
2. Set the reception beginning speed to V.29-9600bps.
Since either of the following conditions is satisfied, delete
the document from each box.
• Total number of pages in all boxes
• Total number of user boxes
• Maximum number of documents in user box
• Maximum number of documents in memory RX box
• Maximum number of documents in confidential RX box
• Maximum number of documents in PC-FAX RX box
How to correct
1. Check the reception rejection address.
Check the password.
Check the settings for the closed network RX.
1. Set the coding method to MH/MR/MMR.
2. Change the lowest reception sensitivity to -43 dBm.
Change the signal transmission level to -15 dBm.
3. Set the reception beginning speed to V.29-9600bps.
4. Possibility of line defect (example: packet loss, echo,
distortion)
1. Set the coding method to MH/MR/MMR.
2. Change the lowest reception sensitivity to -43 dBm.
Change the signal transmission level to -15 dBm.
3. Set the reception beginning speed to V.29-9600bps.
4. Possibility of line defect (example: packet loss, echo,
distortion)
K-280
K TROUBLESHOOTING > 9. FAX TROUBLE CODE
Installation position
(Service Mode -> [FAX] -> [Line #])
-
[Function Parameter]: 000E0127(L1),
000E0237(L2), 000E0347,
000E0457(L4) bit4: 0 -> 1
-
[Communication] -> [Others] -> [ECM
Function]
[Modem/NCU] -> [V17 Send Max
Speed] -> [RX Max. Speed]
-
Installation position
(Service Mode -> [FAX] -> [Line #])
-
-
-
[Communication] -> [Others] ->
[Coding Ability]
• [Modem/NCU] -> [Level] -> [CD/
SED ON Level]
• [Modem/NCU] -> [TxATT] -> PIX
TxATT, TONE/Procedure Signal
TxATT, CED/ANSam TxATT
[Modem/NCU] -> [V17 Send Max
Speed] -> [RX Max. Speed]
-
[Communication] -> [Others] ->
[Coding Ability]
• [Modem/NCU] -> [Level] -> [CD/
SED ON Level]
• [Modem/NCU] -> [TxATT] -> PIX
TxATT, TONE/Procedure Signal
TxATT, CED/ANSam TxATT
[Modem/NCU] -> [V17 Send Max
Speed] -> [RX Max. Speed]
-