Index; Nortel Callpilot; Meridian Mail To Callpilot Migration Utility Guide; Nn44200-502 01.02 Standard - Nortel Meridian Mail Utility Manual

152

Index

Symbols/Numerics
201i server, network setup 129
59, 59
A
ACD agents 133
Alarm Monitor 88
announcements 22
collecting for migration 43
migrating from Meridian Mail Voice
Services 76
Application Builder 59
services, selective migration to
CallPilot 62
using for application completion and
publication 76
area codes 21, 88
B
backup schedules 21, 88
blank tape requirements 34
broadcast messages
in Meridian Mail and CallPilot
network 104
support, verifying 92
C
call queuing, Meridian Mail and CallPilot
comparison 126
call routing
in CallPilot, description 137, 138
in Meridian Mail, description 139,
140
Copyright © 2007, Nortel Networks
.

Nortel CallPilot

Meridian Mail to CallPilot Migration Utility Guide

NN44200-502 01.02 Standard

5.0 17 April 2007
Meridian Mail and CallPilot
comparison 126, 126, 127, 136
CallPilot
configuration, verifying after
migration 85
integration with Contact Center 87
migration errors 124
server name, verifying after
migration 91
CallPilot documentation
system setup 127
CallPilot networking with Meridian Mail
broadcast messages 104
limitations 103
CallPilot system setup 127
201i server 129, 129
rackmount server 128, 128
required documentation 127
samples 127
tower server 128, 128
CallPilot, comparison with Meridian
Mail 126
Card Option 20
CDN queue, configuration 131
CDP dialing plan, verifying after
migration 90, 92
channel allocation table 21
channels
DS0 133
Meridian Mail and CallPilot
comparison 126
multimedia 134
checklists
CallPilot migration 59