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306 MBUX multimedia system
An overview of the data transferred is contained
in the data protection information for the
Mercedes me connect services. You can find
these in your Mercedes me user account.
Data processing
The data transmitted within the scope of the call
is deleted from the processing system after the
call is finished, in so far as this data is not being
used for other activated Mercedes me connect
services.
The incident-specific data is processed and stored
in the Mercedes-Benz Customer Centre and, if
required to process the incident, forwarded to the
service partner authorised by the Mercedes-Benz
Customer Centre. Take note of the data protec-
tion information on the Mercedes me Internet
page https://www.mercedes.me or in the recor-
ded message immediately after calling the
Mercedes-Benz Customer Centre.
%
The recorded message is not available in
every country.
Mercedes me connect
Information on Mercedes me connect
%
Mercedes me connect or individual Mercedes
me connect services are not available in every
country. Find out at a Mercedes-Benz service
centre if these functions are available in your
country.
Mercedes me connect consists of multiple serv-
ices.
You can use the following services via the multi-
media system and the overhead control panel, for
example:
Accident and Breakdown Management (me
R
button or situation-dependent display in the
multimedia system)
Mercedes-Benz Emergency Call System (auto-
R
matic emergency call and SOS button)
The Mercedes me connect Accident and Break-
down Management and the Mercedes-Benz emer-
gency call centre are available to you around the
clock.
The me button and the SOS button can be found
on the vehicle's overhead control panel
(
page 301).
/
You can also call the Mercedes-Benz Customer
Centre using the multimedia system
(
page 302).
/
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, first call
the national emergency services using the stand-
ard national emergency service telephone num-
bers. In emergencies, you can also use the
Mercedes-Benz emergency call system
(
page 312).
/
Please note the Mercedes me connect terms of
use and the data protection information for
Mercedes me connect. You can find these in your
Mercedes me user account.
Information on Mercedes me connect Accident
and Breakdown Management
%
Accident and Breakdown Management is not
available in every country. Contact a
Mercedes-Benz service centre to find out
whether this function is available in your coun-
try.
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