Ptx10004 Alarm Messages Overview - Juniper PTX10004 Hardware Manual

JTAC—If you need assistance during troubleshooting, you can contact the Juniper Networks Technical
Assistance Center (JTAC) by using the Web or by telephone. If you encounter software problems, or
problems with hardware components not discussed here, contact JTAC.
Knowledge Base articles—Knowledge

PTX10004 Alarm Messages Overview

When a PTX10004 Routing Engine detects an alarm condition, it lights the red or yellow alarm LED on
the RCB management panel as appropriate. To view a more detailed description of the alarm cause, issue
the show system alarms CLI command, which indicates major and minor alarms on the system.
In this example, a fan tray error occurred in slot 4.
user@host> show system alarms
6 alarms currently active
Alarm time
2020-07-21 09:33:09 PDT Minor PSM 0 PSM MCU AC minimum supported firmware version
mismatch
2020-07-21 09:33:09 PDT Minor PSM 1 PSM MCU AC minimum supported firmware version
mismatch
2020-07-21 09:33:09 PDT Minor PSM 2 PSM MCU AC minimum supported firmware version
mismatch
2020-07-21 09:33:08 PDT
2020-07-21 09:33:09 PDT
2020-07-21 09:33:09 PDT
You can also use the variations of the show system errors command to find key information about the
error.
show system errors active—Displays current active errors in the system
show system errors active fpc—Displays active errors for line cards
show system errors count—Displays system-wide errors and current count
show system errors fru detail—Displays detailed FRU-specific error
show system errors fru detail fpc—Displays information about detected errors based on the FRU
This example shows not only the current errors but also those that are cleared.
user@host> show system errors count
Base.
Class Description
Major PSM 0 Input2 Failed
Major PSM 1 Input2 Failed
Major PSM 2 Input2 Failed
241