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After-Sales Warranty
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Yokogawa warrants the product for the period specified in the pre-purchase quotation.
Yokogawa shall perform warranty service according to its own standards. For on-site
service outside of the normal service area, you may be billed for travel expenses of
technical personnel, even during the warranty period.
In the event of any failure caused by the following, service (including shipment to the
factory for repair where necessary) may be billed for, even during the warranty period:
• the use of software, hardware, or spare parts not supplied by Yokogawa.
• improper or insufficient maintenance by the user.
• unauthorized modification, abuse, misuse or mishandling.
• improper installation or transportation of the equipment.
• the use of unspecified power supply (voltage, frequency) or abnormal power supply.
• use under conditions not meeting the required standards, or improper maintenance of
the installation site.
• force majeure events – including, but not limited to, fires, earthquakes, windstorms,
lightning, riots, civil disorder, war or other hostilities, radiation contamination, or acts
of God.
Yokogawa makes no warranty with respect to the fitness of this equipment for a
particular user purpose. In no event shall Yokogawa be liable for direct, incidental or
consequential damages.
In the event that the equipment is incorporated into other equipment, or resold,
Yokogawa assumes no liability to the end user for direct, incidental or consequential
damages.
IM 1M11A01-03E
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