Solving External Pointing Device Problems; Solving Power Problems - Compaq Armada 7700 Reference Manual

Solving External Pointing Device Problems

The following are common problems with an external mouse,
trackball, or other pointing device.
Problem
External pointing
device does not
work.
Cursor skips or
moves abnormally
when using an
external pointing
device.

Solving Power Problems

Solutions for "Solving Battery and Battery Gauge Problems" may
also be helpful.
Problem
Computer will not
turn on.
16-22 Troubleshooting
Possible Cause
Incorrect device
driver is installed.
Device is not properly
connected.
Device is not properly
connected.
Device needs to be
cleaned.
Possible Cause
Computer is not con-
nected to a power
source.
Power cords to the
external power source
are unplugged.
Battery pack is
discharged.
Solution
Refer to the
documentation supplied
with the device
for instructions.
Be sure the pointing
device is securely
connected to the
correct connector.
Be sure the pointing
device is securely
connected to the
correct connector.
Refer to the documentation
supplied with the
external pointing device to
verify whether it should
be cleaned.
Solution
Insert a battery pack or
connect to an external
power source.
Ensure that power cords
connecting the computer
to the external
power source are
plugged in properly.
Insert a fully charged
battery pack or
connect to an external
power source.
Continued