Solving Touchpad/Pointing Device Problems - Compaq 12XL125 - Presario - K6-2 533 MHz Maintenance & Service Manual

Problem
Printer prints garbled
information.

Solving TouchPad/Pointing Device Problems

The following table lists some common causes and solutions for TouchPad/pointing device
problems.
Problem
TouchPad or mouse
does not work.
External mouse does
not work.
TouchPad or mouse
does not work even
though the device is
enabled in Windows.
32 T
ROUBLESHOOTING
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Solving Printer Problems
Probable Cause
Paper tray is empty.
Correct printer drivers are not
installed.
Cable is not connected
properly.
Cable is defective.
Solving TouchPad/Pointing Device Problems
Probable Cause
Incorrect or no device driver
is installed.
The device driver is not
installed in Windows.
Mouse is not securely
connected or is connected to
an incorrect external
connector.
Mouse is not enabled.
Solution(s)
Fill the paper tray with paper and
set the printer to online.
Refer to the printer
documentation to install the
correct printer driver.
Ensure that the printer signal
cable is properly connected to the
notebook.
Replace the printer cable and
retest.
Solution(s)
Install the device driver and add
to the AUTOEXEC.BAT file or
CONFIG.SYS file.
Install the TouchPad/mouse driver
in Windows.
Ensure that the mouse is securely
connected to the appropriate
external connector.
Enter MOUSE at the system
prompt to activate the mouse
device driver.
Add a line in the AUTOEXEC.BAT
file to automatically activate the
mouse driver each time the
computer is turned on or
restarted.
P N M
RESARIO OTEBOOK AINTENANCE AND
S G 1200XL S
ERVICE UIDE ERIES