Solving Hardware Problems - Compaq Armada 7700 Reference Manual

Solving Hard Drive Problems
Problem
Hard drive error
occurs (continued) .
Errors occur after
booting from an
additional hard drive.

Solving Hardware Problems

Problem
New device is not
recognized as part
of the computer
system.
Continued
Possible Cause
Hard drive may be
damaged.
Additional hard drive
does not have the
software and drivers
necessary to boot and
operate correctly.
Possible Cause
The system did not
automatically
configure the new
device.
Cables of new
external device are
loose or power cord is
not plugged in.
Power switch of
external device is not
turned on.
Solution
Try inserting another
removable drive, if
the hard drive is in
the MultiBay.
Contact your Compaq
authorized service
provider.
Boot from the hard drive
supplied with the
computer or another
hard drive that has the
necessary software
and drivers.
Solution
In Windows 95, double-
click the Add New
Hardware icon in
Control Panel.
Refer to the
documentation that came
with the new device for
installation instructions.
Ensure that all cables are
properly and securely
connected and that the
power cord is plugged
into an electrical outlet.
Turn on the
external device.
Turn off the computer, turn
on the device, then turn on
the computer.
Troubleshooting 16-13
Continued