Compaq PRASARIO 700 User Manual
Compaq PRASARIO 700 User Manual

Compaq PRASARIO 700 User Manual

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Mobile Internet PC User's Guide
Presario 700 Series
Document Part Number: 253697-XX1
August 2001

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Summary of Contents for Compaq PRASARIO 700

  • Page 1 Mobile Internet PC User’s Guide Presario 700 Series Document Part Number: 253697-XX1 August 2001...
  • Page 2 Microsoft Corporation. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products.
  • Page 3: Table Of Contents

    1 Introduction Where Can I Find Information? ....1–2 Documentation......1–2 Viewing or Printing a Guide on the CD .
  • Page 4 Contents 3 Using Your Notebook Power On! ........3–2 Plugging and Unplugging AC Power .
  • Page 5 5 Using the CD or DVD Drive CD or DVD Drive ......5–2 Inserting a Disc .
  • Page 6 Backup Utilities ......8–2 Compaq Help and Support ....8–3 Helpful Hints .
  • Page 7: Introduction

    Congratulations! As the owner of a new Compaq Notebook computer, you have joined the worldwide community of mobile computer users. After your Notebook is set up and connected to the Internet, you can explore vast regions of information, entertainment, and services online.
  • Page 8: Where Can I Find Information

    If you have access to the Internet, you can also view these and other documents on the Compaq Web site. See the “Online Help and Support” section in Chapter 8 for specific Web site information. ■...
  • Page 9 Compaq service and support tools The Mobile Internet PC User’s Guide and the Did you know... Safety and Comfort Guide are also available on the Compaq Web Site. See the “Online Help and Support” section in Chapter 8 for specific Web site information.
  • Page 10: Viewing Or Printing A Guide On The Cd

    Introduction Viewing or Printing a Guide on the CD For information about using the CD drive, including instructions for inserting or removing a CD, refer to Chapter 5, “Using the CD or DVD Drive.” To view or print a document on the Documentation Suite CD: 1.
  • Page 11: Symbols And Graphics

    Symbols and Graphics Symbols The following words and symbols have special meaning in this guide and in the electronic documentation: Å WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. Ä...
  • Page 12: Safety

    Introduction Safety Å WARNING: To reduce the risk of electric shock and damage to the equipment, read the Safety and Comfort Guide. Did you know... To protect your equipment from power surges, plug all power cords into a high-quality surge protector. If you have a dedicated telephone line for the modem, buy a surge protector with a telephone jack.
  • Page 13: Protecting Your Notebook During An Electrical Storm

    Protecting Your Notebook During an Electrical Storm During an electrical storm, you should take the following precautions to protect your Notebook from damage. You should immediately disconnect your Notebook from the power source. After your Notebook is safely disconnected from AC power, you can run your Notebook on battery power.
  • Page 14: Your Notebook At A Glance

    Your Notebook at a Glance Before you begin using your new Notebook computer, you’ll want to look at some of the basic components. To help you locate your Notebook’s components, this chapter covers the following main topics: ■ Front of Your Notebook, 2-2 ■...
  • Page 15: Front Of Your Notebook

    Your Notebook at a Glance Front of Your Notebook Open your Notebook and take a look at these components. ☞ “Turning Your Notebook On and Off” in Chapter 3 of See also this guide to learn more about how to start and shut down your Notebook.
  • Page 16: Lower Front Panel

    Lower Front Panel ☞ “Using Keyboard and Pointing Device” in Chapter 3 See also of this guide for more information on using the TouchPad. TouchPad Left TouchPad Button Mobile Internet PC User’s Guide Presario 700 Series Your Notebook at a Glance Easy Scroll Button Right TouchPad Button 2–3...
  • Page 17: Easy Access Buttons And Lights

    Your Notebook at a Glance Easy Access Buttons and Lights 1 AC Adapter Light 2 Num Lock Light 3 Instant Internet Access Button 4 Instant E-Mail Button 5 Search Button 6 Power Button ☞ “Reprogramming the Easy Access Buttons” in See also Chapter 3 of this guide to learn how to program the Easy Access buttons to suit your needs.
  • Page 18 Provides you with instant access to news and information on the Internet. Search for topics including shopping, images, music, and videos. Connects instantly to Compaq for product information, helpful hints, performance updates, service, and more. Launches Compaq Help and Support and provides your...
  • Page 19: Function Key Combinations

    Your Notebook at a Glance Function Key Combinations cad goes here The following (FN+function) keys have already been assigned. Button Compaq Support Web site launch key Help launch key Switch between the display and external monitor in the following order: ■...
  • Page 20: Left And Right Panels

    Left and Right Panels Take a look at the left and right sides of your Notebook. The PC card slot and the removable floppy drive are located on the left side panel. The microphone jack, headphone jack, and optical drive are located on the right side panel. PC Cards are credit card–sized removable Did you know...
  • Page 21: Components On Right Side

    Your Notebook at a Glance Components on Right Side Microphone Jack Headphone Jack Optical Drive 2–8 Optical Drive Activity Light Optical Drive Eject Button Manual Eject Hole Mobile Internet PC User’s Guide Presario 700 Series...
  • Page 22: Back Panel

    Back Panel Take a look at the back of your Notebook. This is where you connect external hardware such as a printer or external monitor. ☞ “Installing Hardware Devices” in Chapter 4 of this See also guide for more information on attaching external devices. Components on Back AC Adapter Connector 1394 Port (on select models)
  • Page 23: Underside

    The memory compartment, main battery, battery release switch, and the pop-up feet are located on the underside of your Notebook. Before contacting Compaq Customer Support, you will need the serial number from the underside of your Notebook. Components on Underside...
  • Page 24: Using Your Notebook

    Your Notebook computer is designed for easy setup, use, and upgrading. In this chapter, you’ll become familiar with your Notebook features. This chapter helps you to use your Notebook right out of the box, by covering the following main topics: ■...
  • Page 25: Power On

    WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not use converter kits sold for appliances to power your Notebook. Use only the Compaq adapter that came with your Notebook or a Compaq replacement part.
  • Page 26: Plugging And Unplugging Ac Power

    Plugging and Unplugging AC Power Do’s ■ Ensure that you can reach the electrical outlet easily. ■ Unplug the AC adapter from the electrical outlet when you want to disconnect AC power from your Notebook. ■ When unplugging from the electrical outlet, grasp the cord by the plug. Don’ts ■...
  • Page 27: Turning Your Notebook On And Off

    Using Your Notebook Why Use AC Power When I’ve Got a Battery? When you’re not on the go, you’ll want to use your Notebook’s AC adapter as your power source. This ensures that the battery is always charged. When your Notebook does not have a charged battery, you should save your work and turn off your Notebook before unplugging it from the AC power supply.
  • Page 28 Power Button Functionality When your Notebook is on, pressing the Power your Notebook in Hibernation mode. Hibernation is a state of no power consumption. Did you know... When your Notebook enters this mode, the contents of the memory are saved to the hard disk and your Notebook powers off. The settings for the Power ■...
  • Page 29: Using Battery Power

    140° F (60° C). Replace only with the Compaq battery pack specified for your Notebook. The battery charges whether your Notebook is Did you know...
  • Page 30 5. Gently push down on the battery door until it snaps into place. ☞ “Components on Underside” in Chapter 2 of this guide See also for help in locating the Battery Release Switch. To remove the battery, complete the following steps: 1.
  • Page 31 ✎ If you will not be using your Notebook for an extended Note period of time, Compaq recommends that you unplug the electrical cord from the outlet and remove the battery while your Notebook is not in use. 3–8 Mobile Internet PC User’s Guide...
  • Page 32: Using Keyboard And Pointing Device

    Using Keyboard and Pointing Device In this section you’ll learn how to select, click, and double-click with the TouchPad: ■ Using the TouchPad Instead of a Mouse ■ Tapping and Double-Tapping ■ Edge Motion ☞ “External Care of Your Notebook” in Chapter 7 of this See also guide for tips on keeping your TouchPad clean.
  • Page 33: Tapping And Double-Tapping

    Using Your Notebook Right-Click The Right TouchPad button works as the context menu or special drag button. Move the pointer over the item and press the Right TouchPad button to get context-sensitive options. Easy Scroll Button The Easy Scroll button is the equivalent of the right, left, up, and down buttons of the scroll bars on the side and bottom of your screen.
  • Page 34 2. Double-click the Mouse icon Properties dialog box. cad goes here 3. Click the Touch tab. 4. Select Tap to Click to turn on the tapping feature. 5. Click OK to accept the changes and close the dialog box. To help prevent accidental pointing while Did you know...
  • Page 35: Edge Motion

    Using Your Notebook Edge Motion Edge Motion allows you to continue to scroll when your finger reaches the edge of the TouchPad. When this feature is turned on, the window continues to scroll until you lift your finger. To turn on Edge Motion, complete the following steps: 1.
  • Page 36: Easy Access Buttons

    Easy Access Buttons The Easy Access buttons, located above your Notebook’s keyboard, automatically connect you to the Internet. These buttons give you one-touch access to Internet activities or to software applications. Until your Internet or network services are configured, all buttons launch the Internet Setup Wizard.
  • Page 37: Storage Drives

    Using Your Notebook Storage Drives Your Notebook stores your files and programs in the storage drives. This section helps you in the following area: ■ Identifying Your Storage Drives Identifying Your Storage Drives Your floppy drive, hard drive, and CD, DVD, CD-RW, or DVD/CD-RW drive are designated with letters of the alphabet, as well as with icons.
  • Page 38: Security

    Security To protect your files and programs, your Notebook provides several security features. This section will cover: ■ Using the Security Slot ■ Power-On Password Using the Security Slot To use the security slot found on the side of your Notebook, complete the following steps: 1.
  • Page 39: Setting The Password

    To set the power-on password, complete the following steps: ª 1. Press the Power 2. After the Compaq logo is displayed, a cursor is shown in the upper right corner of the screen for a few seconds. While the cursor is visible, press the F10 key.
  • Page 40 Removing the Password To remove a power-on password, complete the following steps: ª 1. Press the Power 2. Access F10 Setup as described in ‘Setting the Password’, type your current password, and press the Enter key. 3. From the Main option on the menu bar, use your arrow keys to move to the Security menu bar item.
  • Page 41 Now that your Notebook computer is set up and running, you may want to explore and learn about some of the common tasks performed by your Notebook. To help you take advantage of your Notebook’s common features, this chapter covers the following main topics: ■...
  • Page 42: Common Tasks

    Common Tasks S-Video Connection With an S-Video connection, you can play games on a bigger screen or watch DVD movies on TV instead of on a Notebook display. This section helps you complete the following tasks: ■ Switching Between Displays (Function Key method) ■...
  • Page 43: Connecting And Enabling S-Video

    Connecting and Enabling S-Video Your TV may not have an S-Video connector. Did you know... See your local electronics store dealer for an S-Video adapter. To connect your Notebook and your television, you need an S-Video cable to plug into your TV, VCR, or other device. These cables can be purchased from a retail TV store or a computer store.
  • Page 44 Common Tasks 6. Click the TV icon to enable S-Video TV output. 7. Click Apply to accept the changes, then click OK to exit both dialog boxes. 8. If your Notebook asks you to restart Windows, click OK for the new settings to take effect. The resolution of your Notebook display is Did you know...
  • Page 45: Software And Hardware

    Software and Hardware Discover how easy it is to add and remove software, attach new hardware devices, or reinstall deleted hardware drivers. With easy-to-follow instructions, you can completely and safely install or remove software programs and hardware devices with no worries. This section covers: ■...
  • Page 46: Installing Hardware Devices

    Common Tasks 5. Click the CD or Floppy button. 6. Insert the CD or floppy disk into the proper drive when prompted by Windows, and click the Next button. Windows finds the CD or floppy disk and begins the installation process.
  • Page 47 You can easily upgrade your Notebook’s memory to take full advantage of the latest applications and games. Your Notebook can be upgraded to 384 MB of memory using PC 133 memory modules, available from any Compaq retailer. Ä CAUTION: Electrostatic discharge can damage many electronic components, including memory upgrade modules.
  • Page 48 Common Tasks 5. Gently pry outward the tabs that hold the memory module in place. The memory module will dislodge and pop up at a 45° angle. 6. Grasp the edges of the memory module and remove it from its socket. 7.
  • Page 49 The memory module socket and memory module Did you know... are keyed. When inserting the memory module into its socket, ensure that the module is correctly aligned with the socket. 8. Replace the memory compartment cover and secure it with the retaining screw.
  • Page 50: Modem

    Common Tasks Modem The physical connection of a computer to the Internet is typically through a telephone line. Your computer contains hardware called a modem that sends and receives information over a standard telephone line. On-screen instructions are provided that you must follow when you set up your modem.
  • Page 51 Å WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug a telephone cable into the RJ-45 jack. 3. For international use, plug the modem cable into the country-specific modem adapter, as shown in the following figure.
  • Page 52: Connecting A Network Cable

    Common Tasks Connecting a Network Cable A network cable has an 8-pin RJ-45 connector at each end: 1. Plug the network cable into the RJ-45 port on the computer. 2. Plug the other end of the cable into a network jack. 4–12 Mobile Internet PC User’s Guide Presario 700 Series...
  • Page 53: Using The Cd Or Dvd Drive

    Using the CD or DVD Drive Who would ever have thought that your home entertainment center could fit in your lap or on a desktop? Your Notebook computer allows you to listen to your favorite music and (on selected models) watch your favorite movies almost anywhere you go.
  • Page 54: Cd Or Dvd Drive

    Using the CD or DVD Drive CD or DVD Drive In this section, you will learn how to insert and remove CDs and DVDs. This section covers: ■ Inserting a Disc ■ Removing a Disc ■ Manually Ejecting a Disc Inserting a Disc To load a disc into the disc drive, complete the following steps: Ä...
  • Page 55: Removing A Disc

    Ä CAUTION: Before closing the disc tray, ensure that the disc snaps onto the spindle in the center of the tray. You can damage the disc and your Notebook if the disc is not seated properly. 4. Push the tray back into the drive until the drive locks into place.
  • Page 56: Manually Ejecting A Disc

    Using the CD or DVD Drive Manually Ejecting a Disc If your Notebook power is off, you will not be Did you know... able to eject a disc from the CD or DVD drive. To remove a disc without powering up your Notebook, you must eject the disc from the drive manually.
  • Page 57: Audio Cds And Dvd Video Discs

    Audio CDs and DVD Video Discs In this section you’ll learn how to play audio and video discs with your Notebook. This section covers: ■ Playing Audio CDs ■ Playing Non-DVD Video Discs Playing Audio CDs You can also use the function keys to play an Did you know...
  • Page 58: Playing Non-Dvd Video Discs

    Using the CD or DVD Drive Playing Non-DVD Video Discs To play a video disc, insert the disc into the CD or DVD drive. After a few seconds, the disc automatically starts playing. If disc play does not start automatically, complete the following steps: 1.
  • Page 59: Dvds

    DVDs In this section you’ll learn how to play DVD discs with your Notebook. This section covers: ■ Using the DVD Player ■ On-Screen Controls ■ Identifying Your DVD Region Setting Your Notebook’s DVD drive reserves the best seat in the house for you, so you can watch all your favorite movies anytime, anywhere.
  • Page 60: On-Screen Controls

    Using the CD or DVD Drive On-Screen Controls The on-screen controls allow you to quickly and easily access the features of the WinDVD Player. After the WinDVD Player is launched and active, use the controls shown on the WinDVD Player panel to navigate through the DVD titles.
  • Page 61 Most DVD discs have a “region” setting that limits the playback of the disc to specific geographical regions. The region code on the DVD drive must match the region code on the DVD disc. To change the DVD drive region, complete the following steps: 1.
  • Page 62 Using the CD or DVD Drive You can only change the region code for the Did you know... DVD drive five times. The fifth setting change you make becomes the permanent region on the player. Each time you make a change to the drive’s region setting, the remaining number of changes allowed on the DVD drive is displayed.
  • Page 63: Cd-Rw Basics

    CD-RW Basics If your Notebook has a CD-RW drive and the Easy CD Creator Kit, you can create your own audio and data CDs. This section covers: ■ Installing CD-RW Software ■ Accessing CD-RW Software ■ Using CD-RW Software ■ Preventing Buffer Underrun Errors Installing CD-RW Software The CD-RW drive allows you to create your...
  • Page 64: Accessing Cd-Rw Software User Information

    Using the CD or DVD Drive You must close all other Windows programs Did you know... before installing CD-RW software. To install CD-RW Software, complete the following steps: 1. After the CD is inserted, the CD-RW software installation dialog box is displayed. Click the Next button to begin the installation process.
  • Page 65: Using Cd-Rw Software

    Using CD-RW Software CDs are created using the Easy CD Creator Kit (available on select models). Various uses of the CD-RW drive are shown in the following table: Media Audio Create personal music CDs with your favorite music tracks and MP3/WMA files. Data Create a data CD to store data, such as files or folders from the hard disk.
  • Page 66: Preventing Buffer Underrun Errors

    Using the CD or DVD Drive Preventing Buffer Underrun Errors In extreme cases, some errors may render your Did you know... disc unusable. If this occurs, it may be necessary to start over with a new disc and then properly dispose of the old disc. A buffer underrun is an error that occurs when the flow of data to the CD-Recorder is interrupted.
  • Page 67: Caring For Your Battery

    Caring for Your Battery When you’re on the go, AC wall outlets are not always available and sometimes you’ll want to use battery power. This chapter shows you how to maintain and recharge your battery properly so that your Notebook computer has the power necessary to continue running.
  • Page 68: Battery Care

    See also inserting, removing, and charging your battery. For safety reasons, when operating under AC power, Compaq recommends that you keep a battery installed. This ensures that you have a charged battery when you need it. 6–2 Mobile Internet PC User’s Guide...
  • Page 69: Checking Battery Power

    Checking Battery Power To determine the amount of remaining battery power, double-click the Battery Status or Power Meter icon located on the right side of the Windows taskbar. Mobile Internet PC User’s Guide Presario 700 Series Caring for Your Battery 6–3...
  • Page 70: Storing The Battery

    Caring for Your Battery Storing the Battery Your Notebook uses a Li-Ion (lithium-ion) battery. If you will not be using your Notebook for an extended period of time (2 weeks), you must take precautions to ensure that your battery is stored correctly.
  • Page 71: Recycling The Battery

    Do not dispose of batteries with general household waste. Dispose of or recycle them by using a public collection system or returning them to Compaq, your authorized Compaq partners, or their agents. ☞ “Government Approvals” section of the Safety and See also Comfort Guide for more information on recycling.
  • Page 72: Battery Calibration

    Caring for Your Battery Battery Calibration All batteries lose their charge if they have not been used for a long period of time. In this section you will become familiar with the following: ■ Calibrating the Battery ■ Maximizing Battery Operating Time Calibrating the Battery Recalibrating the battery simply means recharging the battery to its...
  • Page 73 Options Properties dialog box. You can use your Notebook while the battery is draining or charging. 7. Click the Power Schemes tab and select the Portable/Laptop scheme. Mobile Internet PC User’s Guide Presario 700 Series Caring for Your Battery icon to display the Power...
  • Page 74: Maximizing Battery Operating Time

    Caring for Your Battery 8. From the Running on batteries column: a. In the Turn off monitor drop-down list, select Never. b. In the Turn off hard disks drop-down list, select Never. c. In the System standby drop-down list, select Never. d.
  • Page 75 The display, processor, CD/DVD drive, and hard drive use the most battery power. To maximize the battery operating time, perform one or more of the following actions: ■ Press Fn+F7 to reduce the display brightness and to select a short wait for your screen saver. ■...
  • Page 76: Power Management

    Caring for Your Battery Power Management Notebooks have power-saving features that Did you know... protect your data and conserve battery and monitor life. What Is Power Management? This section explains the following main topics: ■ Understanding Power Management ■ Starting and Ending Power Modes Understanding Power Management Power management lets you reduce your Notebook power consumption.
  • Page 77 Returning to information saved in Hibernation Did you know... takes longer than returning to information saved in Sleep but is faster than returning to your information manually after restarting your Notebook. Ä CAUTION: Although Sleep mode maintains system information and open files, you will lose any unsaved information if you turn off your Notebook before you end the Sleep mode.
  • Page 78 Caring for Your Battery If you want to... Put your Press the Fn+F4 keys. To Notebook to use Windows to put your Sleep manually Notebook to Sleep, click the Start button and select the Standby option from the shut down menus. Wake your Press any key.
  • Page 79: Fixing A Low-Battery Condition

    Fixing a Low-Battery Condition If you will not be using your Notebook for an extended period of time, Compaq recommends that you unplug the electrical cord from the outlet and remove the battery while your Notebook is not in use.
  • Page 80 Caring for Your Battery Connect the AC Adapter This solution allows you to continue working without being interrupted and simultaneously charges the drained battery. You don’t have to turn off your Notebook before connecting the AC adapter. Your Notebook automatically switches to AC power when you connect the AC adapter.
  • Page 81 Suspend Your Work If you cannot plug in the AC adapter and you do not have a charged replacement battery, start Hibernation by pressing the ª Power button. When a power source (AC or battery) becomes available, press the Power and resume your work.
  • Page 82: Preventive Maintenance

    Preventive Maintenance Maintaining your Notebook by keeping it clean and keeping the vents free from dust promotes longevity and higher performance. If Notebook components are not cleaned periodically, the probability of system failure increases. The information in this chapter provides helpful instructions for the maintenance and care of your Notebook.
  • Page 83: External Care Of Your Notebook

    Preventive Maintenance External Care of Your Notebook This section covers: ■ Cleaning the Exterior of your Notebook ■ Cleaning the Keyboard ■ Cleaning the Display Screen ■ Cleaning the TouchPad ■ Cleaning the External Mouse ■ Caring for Your Notebook Cleaning the Exterior of your Notebook Ä...
  • Page 84: Cleaning The Keyboard

    Cleaning the Keyboard You should clean the keyboard periodically to rid it of dust, lint, and any other foreign particles that may become trapped beneath the keys. Use a can of compressed air with a straw extension attached to blow air in and around the keys.
  • Page 85: Cleaning The Display Screen

    Preventive Maintenance Cleaning the Display Screen The surface of your display screen may look fuzzy or smudged. You can use a soft, damp, lint-free cloth to wipe the screen clean. If the display screen requires any additional cleaning, use an antistatic screen cleaner or pre-moistened antistatic wipes.
  • Page 86: Cleaning The External Mouse

    Cleaning the External Mouse Å WARNING: Always disconnect the power from your Notebook and disconnect any other peripherals before attempting to clean your Notebook or any of its components. Give your Notebook a safe home. If your Notebook is consistently exposed to direct sunlight, consider moving it. The heat from the sun shining on the display screen can reduce its performance and cause glare.
  • Page 87: Caring For Your Notebook

    Your Notebook computer is designed as a durable product. However, when you transport it, Compaq recommends that you put it in a portable notebook carrying case. To enhance the life of your system, follow these Do’s and Don’ts.
  • Page 88 Do’s ■ Carry and store your Notebook in a portable notebook carrying case. ■ Keep floppy disks and modular disk drives away from magnetic fields. Magnetic fields can erase data on your floppy disks and on your hard drives. ■ Keep your Notebook away from extreme temperatures (for example, in parked cars, near heaters, or near open windows).
  • Page 89: Solutions

    Backup Utilities, 8-2 ■ Compaq Help and Support, 8-3 ■ Solution Tables, 8-7 If you cannot solve a problem yourself, you can contact Compaq support for all the help you’ll need. Mobile Internet PC User’s Guide Presario 700 Series Solutions...
  • Page 90: Basic Solutions

    If you still need help, this section tells you how to quickly find the solution. In this section: ■ Backup Utilities ■ Compaq Help and Support ■ Helpful Hints ■ Finding Solutions Quickly Backup Utilities Using Backup Devices To retrieve files that may have been lost or damaged, you should back up your files regularly with a backup utility.
  • Page 91: Compaq Help And Support

    Compaq Help and Support Your Notebook is equipped with Compaq Help and Support, an integrated help and assistance tool from Microsoft and Compaq that provides the following services: ■ Easy access to your Notebook’s built-in product information ■ Preventive care and maintenance assistance for your Notebook ■...
  • Page 92 Compaq Customer Communities or to open a service request online for a Compaq support specialist. To post your question to the Compaq Customer Communities, open Compaq Help and Support and click Join the Compaq Customer Communities. You may want to visit the following Compaq Web sites: www.compaq.com/...
  • Page 93: Helpful Hints

    Compaq support specialist. If your Notebook is unable to connect to the Did you know... Internet for online technical support, you can contact Compaq by telephone. See your Warranty Statement for details. Helpful Hints If you encounter minor problems with your Notebook, display, or...
  • Page 94: Finding Solutions Quickly

    If the listed solution does not fix your problem, try another solution for the symptom or try the solution a second time. If a problem persists and you are unable to resolve it, contact a Compaq authorized service provider. Refer to your Warranty Statement for details. 8–6 Mobile Internet PC User’s Guide...
  • Page 95: Solution Tables

    Solution Tables In this section you will find information on: ■ Audio and Video ■ Battery and Power ■ Mass-Storage ■ Games and Internet ■ Keyboard and TouchPad ■ Memory and PC Cards Audio and Video Symptom No sound. Sound is too low. Mobile Internet PC User’s Guide Presario 700 Series Audio...
  • Page 96 Solutions Symptom Sound is distorted. • Volume icon is missing from the Windows taskbar. 8–8 Audio (Continued) Problem Solution Volume is set too Click the • high. Volume the taskbar, then click the Volume slider and drag it down, or press the Volume Down button.
  • Page 97 Symptom Screen is blank. Display only fills part of the screen. Mobile Internet PC User’s Guide Presario 700 Series Video or Display Problem Solution Your Notebook is in Press any key. Sleep mode. This is identified when the ª Power light is flashing.
  • Page 98 Solutions Video or Display (Continued) Symptom Characters are garbled or the display flashes when your Notebook is connected to an external monitor. (Supported on selected models only) Symptom The digital camcorder or 1394 device is not working. 8–10 Problem Solution The external Restart your monitor’s resolution...
  • Page 99: Battery And Power

    Battery and Power Symptom Battery gauge is not accurate. Battery charging indicator does not display and battery does not charge. Battery charge does not last as long as expected. Battery charge does not last as long as expected. Mobile Internet PC User’s Guide Presario 700 Series Battery Problem...
  • Page 100: Mass-Storage

    Solutions Mass-Storage Mass-Storage media include CDs, CD-RWs, Did you know... DVDs, DVD/CD-RWs, floppies, and the hard disk. Symptom CD/DVD drive cannot read a disc or takes too long to start. DVD player performance is poor when running other programs simultaneously. Display is corrupted when playing some DVD movies.
  • Page 101 Symptom Floppy drive is continually active. Floppy drive cannot read a floppy. Mobile Internet PC User’s Guide Presario 700 Series Floppy Drive Problem Solution The floppy disk is Remove the floppy improperly inserted. diskette and reinsert it as follows: 1. Insert the edge with the sliding cover into the drive facing up.
  • Page 102: Games And Internet

    ISP for properly. assistance. Modem is not set up Reconnect the properly. modem, verifying the telephone line to wall jack connection. Refer to the Compaq Getting Started poster. Mobile Internet PC User’s Guide Presario 700 Series...
  • Page 103 Symptom Mobile Internet PC User’s Guide Presario 700 Series Internet (Continued) Problem Solution If no dial tone is Verify that all found, another telephone handsets telephone handset on the same line are on the same line is on the receiver. not on the receiver.
  • Page 104: Keyboard And Touchpad

    Solutions Keyboard and TouchPad Keyboard and TouchPad Symptom Keyboard commands or keystrokes are not recognized by your Notebook. Fn+Num Lk or Shift+Num Lk does not turn the internal NumLock on. When typing, some of the letter keys return numbers to the screen.
  • Page 105 Keyboard and TouchPad (Continued) Symptom Cursor does not respond to Touchpad. Cursor does not respond. Mobile Internet PC User’s Guide Presario 700 Series Problem Solution Program in use has Use the keyboard or stopped responding mouse to shut down to commands. the Windows Operating System.
  • Page 106: Memory And Pc Cards

    Solutions Memory and PC Cards Symptom Insufficient memory message is displayed. Symptom Your Notebook does not recognize the PC Card. 8–18 Memory Problem Solution All available memory Close one or more is used by open programs and retry. programs and If this does not solve memory is needed the problem, restart...
  • Page 107: Glossary

    Copy of a file that is kept in case the original is lost or damaged. Backups can be kept on the hard disk, a floppy diskette, an LS Compaq drive, or even a CD. bit The smallest possible piece of computer information—a single digit.
  • Page 108 Glossary boot To start or restart the computer. During the startup process, information necessary for the computer to operate is loaded into memory. See also main memory. browser Software that searches for, displays, and downloads text, graphics, sound, and video from the Internet.
  • Page 109 CD Compact Disc. Media used in a CD-ROM drive. The disc is a circular piece of plastic that stores digital data on one side, using laser technology. CD-ROM A compact disc with read-only data. You cannot erase or record over the data. CD-RW A compact disc with rewritable data.
  • Page 110 Glossary dedicated line A telephone line that is always connected to the modem (inside the computer) to provide constant access to the Internet. A separate telephone line is used for phone calls. See also modem. default The option that the software automatically chooses for you when you do not indicate a choice yourself.
  • Page 111 Internet. drive A device that reads and sometimes writes to storage media. Examples are the CD drive, DVD drive, LS Compaq drive, floppy drive, and hard drive. driver Software that enables the operating system to recognize...
  • Page 112 Glossary encrypt To translate data into a secret code. You must have access to a secret key or password to read an encrypted file. See also secure Web site. Ethernet The most widely installed local area network technology. An Ethernet LAN (local area network) typically uses coaxial cable or special upgrades of twisted pair wires.
  • Page 113 game port A connector on the back of the computer for plugging in a joystick. See also joystick. GIF Pronounced “giff.” A file format for graphics displayed on the Internet. It is easily identified by the file extension .gif. See also JPEG. graphical interface Communication between a person and a computer by means...
  • Page 114 Glossary HTML The standard language for documents designed for viewing on the Internet with a browser. Tags embedded in the documents mark the location of other electronic files—including text, graphics, audio, and video files. Click on the links to jump from one document to another.
  • Page 115 Internet keyboard A keyboard that resembles a typewriter keyboard, but is equipped with special buttons programmed to connect to the Internet. Internet phone A video telephone that allows you to make long-distance calls over the Internet. ISP Internet Service Provider. A company that provides access to the Internet.
  • Page 116 Windows programs. You can insert extra memory (visit the following Web site for more information: www.compaq.com/consumersupport See also RAM and byte. microprocessor A silicon chip inside your computer that processes the instructions and data from input devices (such as...
  • Page 117 MIDI Pronounced “middy.” Musical Instrument Digital Interface. An interface that allows the computer to record sounds created by a synthesizer and then manipulate the data to produce new sounds, such as changing the key of a composition. See also interface and digital. MIDI connector A connector on the back of the computer for plugging in a synthesizer...
  • Page 118 Glossary MP3 The file extension for MPEG, audio layer 3, sound files. This format compresses sound data from a stereo music CD to one-half of its original size without sacrificing sound quality. Because of their small size, MP3 files can easily be transferred over the Internet.
  • Page 119 news server A server that receives the Usenet news feed (all the individual messages collected from 100,000 news servers around the world). You access the news server through your Internet Service Provider. See also Usenet and newsgroup. NIC Network Interface Card. An expansion card or other device used to connect a computer to a local area network.
  • Page 120 Glossary parallel port A connector on the back of the computer for plugging in a parallel cable attached to a parallel device, such as a printer. Data is transferred, one byte at a time, through eight data wires (one for each bit in the byte).
  • Page 121 pop-up menu A list of options that pops up when you right-click an icon on the desktop or taskbar, the vacant part of the desktop, a selection in a document, or a file in Windows Explorer. See also right-click. processor Short for microprocessor.
  • Page 122 Glossary RAM Random Access Memory. The main memory of the computer. It holds a copy of the operating system, any programs that are running on the computer, and any data that is being processed. RAM is temporary memory; turning off the computer clears RAM.
  • Page 123 scroll mouse A mouse with a scroll wheel (between the two mouse buttons) for automatic scrolling through long documents or Web pages. search engine A program, accessed on the Internet, that allows you to search large databases for information, using keywords or phrases.
  • Page 124 Glossary shortcut menu A menu that pops up when you right-click an icon on the Windows desktop or taskbar, the vacant part of the desktop, a selection in a document, or a file in Windows Explorer. The options on the pop-up menu are the most commonly used commands that relate to the item you...
  • Page 125 URL Uniform Resource Locator. The address of a Web site, such as: www.compaq.com Mobile Internet PC User’s Guide Presario 700 Series Glossary USB port Universal Serial Bus port. A connector for plugging in multiple, ultra-high-speed peripherals.
  • Page 126 Glossary V.90 standard A standard adopted in 1998 to resolve two competing technologies for 56Kbps modems. (If your modem does not conform to the V.90 standard, you can visit the manufacturer’s Web site and download a software upgrade.) V.92 standard A standard adopted in 2000 to improve the V.90 standard in three ways: reduced startup time (time...
  • Page 127 Windows desktop The main screen you see when your computer completes startup. The desktop displays icons (small pictures) that represent items in the operating system (such as My Computer and Recycle Bin), shortcuts to programs installed on your computer, and shortcuts to folders or files.
  • Page 128 Glossary zipped file A file that has been squeezed to a smaller size by compression software, such as WinZip. An archive (group of related files that are zipped together) can be transmitted as an e-mail attachment much faster than individual files. An archive takes up less storage space on your disk.
  • Page 129 1394, troubleshooting 8–10 AC adapter connecting 6–6 connector 2–9 plugging/unplugging 3–3 Air vent location 2–10 Audio features digital audio 2–4 troubleshooting 8–7 Back panel components 2–9 Backup procedure 8–2 Battery calibrating 6–6 care of 6–2 charging 3–8 4–3 6–8 checking 6–3 connecting AC adapter 6–14 draining 6–7 inserting 3–6...
  • Page 130 Index exterior 7–2 external mouse 7–5 keyboard 7–3 TouchPad 7–4 Compaq Help and Support 8–3 Components backpanel 2–9 display release latch 2–1 function keys 2–6 Internet Zone buttons and lights 2–4 left panel 2–7 lower front panel 2–3 right panel 2–8 Display cleaning 7–4...
  • Page 131 Kensington lock. See Security Keyboard cleaning 7–2 7–3 function keys 2–6 Keys, function 2–6 Left panel components 2–7 Li-Ion battery storage 6–4 lock, Kensington. See Security Low battery condition 6–13 Lower front panel 2–3 Maintenance guidelines 7–1 Manual ejection 5–4 Mass-storage sources 3–14 Memory location 2–10...
  • Page 132 Index Solution tables See also Compaq Help and Support audio and video 8–7 battery and power 8–11 keyboard and TouchPad 8–16 mass-storage 8–12 memory and PC cards 8–18 Standby 6–11 Storage drives, identifying 3–14 Storing batteries 6–4 Surge protectors 3–3 Suspending work 6–15...

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