Compaq 1700 - Armada - PII 266 MHz Frequently Asked Questions Manual
Operating system support for compaq portable platforms
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September 1998
Prepared By
Portable Software
Marketing
Compaq Computer
Corporation
C
O N T E N T S
Highlights ...................... 3
Defining Support ............ 3
Support Software ............ 3
Compaq QuickRestore CD ..... 3
Compaq Software CD ............ 3
Compaq Support Software CD 3
Preinstalled
Operating Systems ......... 4
Supported
Operating Systems ......... 5
Supported Features
by Operating
System ........................... 5
Windows 98 ......................... 7
Windows 95 ....................... 10
Microsoft Windows NT 4.0 ... 15
DOS 6.2x & Windows 3.1x ... 18
Microsoft Windows NT 3.51.. 21
IBM OS/2 Warp 3.0 & 4.0..... 23
Frequently Asked
Questions ..................... 24
W
HITE
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Operating System Support for Compaq
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Portable Platforms
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The purpose of this White Paper is to present operating system features supported on
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Compaq portable computers. Compaq supports Microsoft DOS 6.2x, Windows 3.1x,
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Windows for Workgroups 3.1x, Windows 95, Windows 98, Windows NT 4.0, and IBM
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OS/2 Warp. In addition to features inherently supported in the operating system itself,
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Compaq also provides software to enhance the user experience and usability of the
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mobile PC. Specific Compaq software deliverables are reviewed here as well as
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information about the various ways customers can obtain these components.
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Features supported through Compaq software include:
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Software to manage and extend battery life
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Software to enhance the ease of use and configuration of PC Cards
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Intelligent Manageability software to provide Asset Control, Fault
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Prediction, and Security
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Multibay support to enable warm and hot swapping of IDE devices
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Programmable Keys utility to support four special keyboard keys
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Infrared support for ease of use in wireless transfers of speeds up to 4Mbps
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Communications software to provide telephony capabilities and enhance ease
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of use
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This is the fifth edition of the document. This edition includes updated information about
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operating system support for the new Armada 3500 and Armada 6500.
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This document is intended for external audiences with a need for information about
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operating system support for Compaq commercial portables.
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P
APER
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Summary of Contents for Compaq 1700 - Armada - PII 266 MHz
- Page 1 OS/2 Warp. In addition to features inherently supported in the operating system itself, O N T E N T S Compaq also provides software to enhance the user experience and usability of the Highlights ...... 3 mobile PC. Specific Compaq software deliverables are reviewed here as well as information about the various ways customers can obtain these components.
- Page 2 This test is not a determination of product quality or correctness, nor does it ensure compliance with any federal, state or local requirements. Compaq does not warrant products other than its own and then, only as strictly stated in Compaq product warranties.
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Page 3: Compaq Quickrestore Cd
INF changes included on the hard drive image The Compaq Support Software CD set is yet another way for customers to get access to the latest pre-installed by Compaq. For drivers and software for their computer. This set of three CDs is updated monthly with new files... - Page 4 Windows 95 OSR1 was preinstalled on the Armada 4100, 4110, 4115, 4110D, 4120, 4125D, 4120T, 4125T, 4130T, 4136T, 4135T, 4131T only. Compaq currently installs OSR2.1 and IE4.01 on the 1700 to remain consistent with the previous family. The latest QFE from Microsoft tare always included as part of the preinstall.
- Page 5 Compaq portable computers. Some of this support is provided through Compaq device drivers and utilities, while other support is inherent to the operating system. The list is not intended to be exhaustive; only a high level review of functional areas found to be of most interest to Compaq portable customers are noted.
- Page 6 For Plug ‘n Play support, some limitations exist with some PC Cards and is dependent on the PC Card drivers. Contact your PC Card vendor for more information about Plug ‘n Play support under Windows NT 4.0. Multibay Exchange refers to warm swapping support for CDROM, floppy drive and batteries in the Compaq MultiBay. Armada 6500 only.
- Page 7 Compaq web site. Compaq provides the Trio Communications Suite for Windows NT 4.0 on the Armada 7700 and 7300 families. For the Armada 7800, Armada 7400, Armada 1700 and Armada 3500, RingCentral Fax is being preinstalled. This software application is not available for download from the Compaq web site.
- Page 8 NetFlex 3 Enabling Drivers Drivers Ethernet Drivers Ethernet Drivers Ethernet Drivers Networking Insight Agents Insight Agents Insight Agents Insight Agents Insight Agents Unique Compaq Software Programmable Programmable Programmable Programmable Programmable Functionality Keys Utility Keys Utility Keys Utility Keys Utility Keys Utility...
- Page 9 Compaq notebook families. As well, Compaq unique features such as Intelligent Manageability are not supported across all notebook families under Windows 98. Refer to Table 6 for more information on which notebooks support key Compaq unique and Windows 98 features.
- Page 10 In the case of the Armada 7800, as of this printing, the video drivers shipped by Microsoft with the operating system and those shipped by Compaq do not support this feature. Compaq will release specific Windows 98 video drivers for the Armada 7800 that will support this feature.
- Page 11 Worldnet. Table 6 - New Feature & Hardware Support Under Windows 95 OSR2 Refer to Table 5 for information on specific Compaq software deliverables for Windows 95 by product family. Besides meeting stringent internal criteria for Windows 95 compatibility, all Compaq portable products have passed the rigorous Microsoft Windows Hardware Compatibility Test.
- Page 12 Driver for Windows Windows For the most up-to-date drivers, applications and patches refer to the Compaq Web site at www.compaq.com or the latest Compaq Software Support CD. For the LTE 5380 only. For Armada 1510, 1520, 1530, 1535, 1550, 1580, and 1585 models.
- Page 13 Insight Insight Armada ClientWO Insight Insight Unique Agents for Agents for Agents for Agents for 4200 IM Agents for Agents for Compaq Windows Windows Windows Windows Agents for Utilities Windows Windows Software Windows and DMI Functionality 95 and NT Interface...
- Page 14 Windows Security Features, Windows Windows Windows Windows Windows Hibernation, Security Security Multibay Interchange 32 for Armada 32 for and Compaq Windows 4200 Windows Hot Keys Security Support Support Support Compaq Smith Compaq Enabling Modem Micro’s NetMeetin Communicatio Compaq...
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Page 15: Microsoft Windows Nt
LTE 5000, Armada 1500, Armada 1700, Armada 3500, Armada 4100, Armada 4200, Armada 6500 and Armada 7000 families. Compaq software deliverables extend functionality or enhance the overall user experience. Refer to Table 8 for information on specific Compaq software deliverables for Windows NT 4.0 by product family. - Page 16 Drivers Windows NT 4.0 For the most up-to-date drivers, applications and patches refer to the Compaq Web site at www.compaq.com or the latest Compaq Software Support CD. For Armada 1510, 1520, 1530, 1535, 1550, 1580, and 1585 models. For Armada 1540, 1560, 1570, 1571, 1572, 1573, 1574, 1590, 1592, 1594, 1595, 1597, and 1598 models.
- Page 17 NT 4.0 Windows NT 4.0 CardWare NT v2.08 will not be available on the Compaq Web site. It is available on the Armada 1500 Software CD v1.0, the Armada 7000 Software CD v1.1 or on diskette. Available 4Q97. Available late 3Q97 on the Armada 7000 Software CD.
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Page 18: Dos 6.2X & Windows 3.1X
Windows Windows Windows Windows Windows NT 4.0 Multibay NT 4.0 NT 4.0 NT 4.0 NT 4.0 NT 4.0 Power Interchange and Compaq Hot Keys Armada Armada Managem 1700/350 4200 ent for 0 Security Security Windows NT 4.0 Support Support Armada... - Page 19 Windows 3.1x/MS-DOS 3.1x/MS-DOS For the most up-to-date drivers, applications and patches refer to the Compaq Web site at www.compaq.com or the latest Compaq Support Software CD. For the LTE 5000, 5100 and 5200 only. For the LTE 5150, 5250, 5280, 5300, 5380 and 5400 only.
- Page 20 Devices DOS/Windows DOS/Windows DOS/Windows DOS/Windows 3.1x 3.1x 3.1x 3.1x Programmable Programmable Programmable Unique Compaq Keys Utility for Keys Utility for Keys Utility for Software Functionality Windows 3.1x Windows 3.1x Windows 3.1x Glide Point Glide Point Armada 7000 Enabling Input Device...
- Page 21 Compaq software deliverables for Windows NT 3.51 by product family. CardWizard v3.14 and CardWizard v5.31 are not available on the Compaq Web site. It is available on the Armada 1500 Software CD v1.0, the Armada 4100 Software CD v1.1, the Armada 7000 Software CD v1.1 or on diskette.
- Page 22 Windows NT 3.51 Windows NT 3.51 Windows NT 3.51 For the most up-to-date drivers, applications and patches refer to the Compaq Web site at www.compaq.com or the latest Compaq Support Software CD. For the Compaq LTE 5380 only. For the entire Compaq LTE 5000 family except the LTE 5380.
- Page 23 OS/2 Warp should contact IBM for more ESS 1788 Audio information. Driver Support for OS/2 Warp 3.0 For the most up-to-date drivers, applications and patches refer to the Compaq Web site at www.compaq.com or the latest Compaq Software Support CD.
- Page 24 ACPI (Advanced Configuration and Power Interface) represents a significant innovation in power and configuration management that allows operating systems and applications to manage power based on activity and usage. Compaq worked closely with Microsoft and Intel on the For the Compaq LTE 5380 only.
- Page 25 Windows 98 to ACPI using an easy-to-use tool to be provided by Compaq. This tool will be available as a SoftPaq on Compaq's web site and Support Software CD. Is Windows 98 a major upgrade to Windows 95? Windows 98 is an evolutionary enhancement to Windows 95 that includes some new feature and support for new hardware technologies.
- Page 26 Compaq Customer Service & Support. Does Compaq support UNIX on any portable platforms? Compaq does not support any version of UNIX on its portable computers. Customers who wish to use UNIX on a Compaq portable should contact the operating system vendor directly for support.