Solving Pointing Device Problems - Compaq Armada 4200 Reference Manual

Solving Pointing Device Problems

Some common causes and solutions for trackball and mouse
problems are listed in the following table.
Pointing Device Problems and Solutions
Problem
External serial
mouse does
not work
Possible Cause
The computer was
not shut down before
connecting the
device.
Incorrect or no
device driver is
installed.
Solution
Shut down the computer.
Connect the device. Reboot.
To view the pointing device
driver, access the Start menu
via the keyboard by pressing
Ctrl+Esc. Use the arrow keys
to get to Settings, then
Control Panel, and press
Enter. Use arrow keys to
select the System icon and
press Enter. Use the arrow
keys to access Device
Manager. Use the Tab key to
get to the computer icon and
the arrow keys to select the
mouse. Press the right arrow
to access the hardware. Tab
to the Properties button and
press the Space bar. Use the
right arrow to get to the
Driver tab and follow the
instructions on the screen.
Troubleshooting 15-19
Continued