Remote Service Features; Rompaq Error Recovery Options; Compaq Servers Remote - Compaq PROLIANT ML370 Maintenance And Service Manual

3-64 Compaq ProLiant ML370 Maintenance and Service Guide

Remote Service Features

Compaq servers have the following management features that you can access through a modem
or a network:
Feature
Service Session
Disk-Based Diagnostics
Server Restart
Configuration Utility
Firmware Updates

ROMPaq Error Recovery Options

From time to time it may be desirable to upgrade the current system ROM. Some reasons for
this may be as follows:
I
Customer desires ROM upgrade
I
Obtained new SmartStart CD-ROM
I
Desire to upgrade server processors
I
Request from Compaq
The process of upgrading the system ROM is referred to as flashing the ROM. Flashing consists
of using software to replace the current ROM image with a new one through ROMPaq.
Should an error such as a power failure occur during this process, the flash operation will not be
completed, causing the ROM image in the server to be corrupted. Compaq provides two options
for ROMPaq recovery, depending on the server and circumstances involved.
Table 3-23
Compaq Servers Remote Management Features
Description
Provides remote access to all the utilities on the Compaq system partition,
including Diagnostics utilities, Inspect, ROMPaq, Drive Array Advanced Diagnostics
(DAAD), and the System Configuration Utility. Also provides the capability for
remote file transfer services to and from the Compaq system partition.
Provides remote diagnostic capability after you configure ASR-2 and the reset
restart option to restart from Compaq Utilities. Also allows you to view Health Logs.
Disk-based diagnostics can also be run locally. Press F10 during the restart
process when the cursor moves to the upper-right corner of the monitor.
Provides the ability to restart the server remotely from Compaq Insight Manager
while the operating system is running. Allows the server to restart back to the
operating system or restart to the Compaq system partition. Provides a complete
system reset to all peripherals. If you select Boot to Compaq Utilities from Compaq
Insight Manager, Compaq Utilities loads the appropriate remote services so that
remote access is available. If network status is enabled, network support is loaded.
If Dial-In status is enabled, the modem is set to auto-answer.
Allows you to run the remote System Configuration Utility locally. Press F10 during
the restart process when the cursor moves to the upper-right corner of the monitor.
Allows you to update the server firmware remotely. Uses firmware images on the
Compaq system partition that might have been previously uploaded with the file
transfer services.