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HANG UP PHONE
INSTALL BC-21e
INSTALL BC21e/20
13-12
Troubleshooting
Error Code
—
The handset or the
handset of the
telephone or extension
phone is off hook.
—
You tried to make
colour copies with the
BX-20 Black BJ
cartridge installed.
You tried to print a
received colour fax
with the BX-20 Black or
the optional BC-22e
Photo BJ cartridge
installed.
—
You tried to make black
& white copies with the
optional BC-22e Photo
BJ cartridge installed.
Cause
Action
Place the handset
properly in its cradle.
Remove the BX-20
Black BJ cartridge
and install the BC-21e
Colour or the
optional BC-22e
Photo BJ cartridge.
(1 p. 12-19)
Remove the BX-20
Black or the optional
BC-22e Photo BJ
cartridge and install
the BC-21e Colour BJ
cartridge (1 p. 12-19).
(If you do not have a
BC-21e Colour BJ
cartridge available,
you can print the
received colour fax in
memory with the
optional BC-22e
Photo BJ cartridge
(1 p. 7-29). You can
also convert a
received colour fax in
memory to black &
white and print the
fax with the BX-20
Black BJ cartridge.
(1 p. 7-29))
Remove the optional
BC-22e Photo BJ
cartridge and install
the BX-20 Black or
BC-21e Colour BJ
cartridge. (1 p. 12-19)
Chapter 13
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