Scanner And Copier Errors; Pc Scan Time Out - Xerox Phaser 6128MFP Service Manual

Error Messages and Codes

Scanner and Copier Errors

PC Scan Time Out

Applicable Error
Initial Actions
3-126
017-988 occurs due to:
• Specified destination folder does not exist on the PC.
• Black and White scanning was performed with JPEG specified as the image
format.
• There was no request from the PC within 30 seconds after Scan to Application
was set via the printer menu.
• 017-988: Scan Time Out
• Check for scanner driver installation
• Check connections between the PC and printer (USB)
• Cycle system power.
• If the problem persists, follow the procedure below
.
Troubleshooting Reference Table
Applicable Parts
Image Processor Board (PL10.6.6)
USB Cable
Troubleshooting Procedure Table
Step Actions and Questions
1 Check the USB cable connection.
Reconnect the PC and the printer.
Does the error persist?
Wiring and Plug/Jack Map References
"System Control" on page 10-22
Yes No
Go to step 2. Complete.
Phaser 6128MFP Service Manual